Sherylynn Wong
Monrovia,USA
Summary
Medical professional with proven track record in laboratory environments, skilled in sample analysis and maintaining stringent quality standards. Known for excellent teamwork and adaptability in dynamic settings. Competent in utilizing laboratory equipment and adhering to safety and procedural guidelines, ensuring reliable results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist/Medical Lab Assistant
Sun Clinical Laboratories
06.2024 - Current
- Operating and maintaining high-throughput analyzers across multiple departments: Hematology (Sysmex), Chemistry (Roche Cobas, Atellica), Molecular Diagnostics (Roche Cobas 6800, MDX), Urinalysis (Sysmex), Immunology (Sprinter).
- Demonstrating adaptability by performing accurate and safe blood draws across diverse patient populations—including pediatric, geriatric, and difficult cases—while strictly adhering to proper procedures and protocols.
- Conducting routine QC and evaluated instrument calibration performance, identified and resolved analytical errors, and maintained adequate reagent inventory to support efficient laboratory operations.
- Processing and preparing patient samples with strict adherence to clinical protocols and quality controls.
Barista and Cashier
Formosa Aroma
02.2025 - Current
- Preparing over 100 custom beverages a day with attention to dietary preferences and nutritional ingredients.
- Promoting a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs in person, online, and by phone
- Creating healthy work environment by abiding to food health codes and sanitation regulations.
- Managing time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Patient Billing & Collections Specialist
Beyond Green Solutions
02.2024 - 06.2024
- Engaged with patients through Zoom phone calls to discuss outstanding healthcare debt and establish payment plans.
- Utilized FICO Debt Manager to accurately input data, track patient conversations, and document agreed-upon action steps.
- Negotiated with patients to develop structured payment arrangements, ensuring financial solutions aligned with both patient needs and company policies.
- Applied comprehensive knowledge of legal policies, FDCPA, and ACA standards to ensure compliance and ethical handling of debt collection practices.
Personal Care Assistant
Aliah Home Care
06.2023 - 06.2024
- Provided one-on-one care to an ALS patient requiring tracheal ventilation, urinary catheter management, and feeding tube assistance.
- Monitored and managed the patient’s liquid and food intake/output to ensure proper nutrition and hydration.
- Administered prescribed medications, nutritional supplements, and fluids as part of the care plan.
- Maintained close connection with the patient, offering comfort and emotional support during overnight shifts.
- Worked collaboratively with family members and healthcare teams to provide optimal care.
Research Assistant II
Neurology and Neuromedicine Department - Giovanni Schifitto
10.2023 - 01.2024
- Managed and input data into REDCap and Bliss platforms to support the NeuroCOVID research project.
- Scheduled appointments with research participants via phone and email, ensuring smooth coordination and adherence to study timelines.
- Administered cognitive assessments using MOCA and collected health measurements to evaluate participant status.
- Organized and maintained participant information through Excel and physical filing systems, ensuring accurate record-keeping and easy access for research purposes.
Volunteering
Strong Memorial Hospital: Shadowing GI Unit
01.2023 - 01.2024
- Collaborated with a GI physician and clinical staff on patient cases, gaining experience in diagnosing and treating gastrointestinal conditions.
- Observed various endoscopy and colonoscopy procedures and patient conditions, gaining insight into clinical practices and patient care strategies.
- Assisted in writing and publishing a case report titled "A Case of Gastrointestinal Dysmotility Due to Acute Inflammatory Demyelinating Polyneuropathy".
- Provided emotional support and care to patients, addressing concerns and offering reassurance throughout their treatment process.
Research Intern: Impact of Child Maltreatment on Adult Health
Adult Health Study (Mount Hope Family Center)
08.2021 - 01.2022
- Organized and analyzed large data sets of participant responses and health vitals using MS Access and Excel.
- Assisted with participant visits, conducting in-person interviews and assessing basic health measures.
- Prepared study materials and ensured accurate data collection during participant visits.
- Collaborated with PIs, RAs, and fellow interns during literature reviews to identify relevant research articles that support project objectives.
Education
Bachelors of Arts - Biology
University of Rochester
Rochester, NY12.2023
Skills
- Customer service, team collaboration, problem-solving, organized, fast learner, active listener, decision-making, communication
- Relevant coursework: Principles of Biology & Lab; Chemistry Concepts, Systems, and Practices; Injury Epidemiology and Emergency Care in Public Health; Introduction to Psychology; Theories of Personality and Psychotherapy; Psychopathology; Developmental Child Psychopathology; Physics; Organic Chemistry; Genetics & Lab; Biochemistry; Microbiology & Lab; Biostatistics; Python; Calculus; Animal Behavior; Immunology
- Laboratory Skills: Pipetting, Microscope, Gel Electrophoresis, Sanitizing Equipment, Plating (Disks, Tubes), Culturing Bacteria, Isolation, Staining Slides, Making Agar, Centrifuging, Screening/Testing, Data Entry, Data Analysis, Lab Safety, Specimen Collection
- Foreign Language: Intermediate Mandarin and Cantonese, Medical Terminology
- Computer Software: Microsoft Office Suite (Excel, Word, PowerPoint), Google systems, Canva, R Studio, Python
Certification
Certified Phlebotomy Technician (CPT) — Certified July 13, 2020; Active and Valid
Timeline
Barista and Cashier
Formosa Aroma
02.2025 - Current
Phlebotomist/Medical Lab Assistant
Sun Clinical Laboratories
06.2024 - Current
Patient Billing & Collections Specialist
Beyond Green Solutions
02.2024 - 06.2024
Research Assistant II
Neurology and Neuromedicine Department - Giovanni Schifitto
10.2023 - 01.2024
Personal Care Assistant
Aliah Home Care
06.2023 - 06.2024
Volunteering
Strong Memorial Hospital: Shadowing GI Unit
01.2023 - 01.2024
Research Intern: Impact of Child Maltreatment on Adult Health
Adult Health Study (Mount Hope Family Center)
08.2021 - 01.2022
Bachelors of Arts - Biology
University of Rochester