Shevon Still

McDonald's

07.2016 - Current

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Kept employees operating productively and working on task to meet business and customer needs.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.