SHEVONNA MERCIER
Graniteville,SC
Summary
Highly experienced in fast-paced environments and skilled at quickly adapting to unexpected changes. Excels under pressure and consistently delivers top-notch work with efficiency. Demonstrates a proven track record of consistently achieving exceptional results in terms of quality and speed.
Overview
11
11
years of professional experience
Work History
Machine Operator
Michelin
02.2024 - Current
- Unload finished products from machines onto conveyors or other transport systems
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges
- Load raw materials into machines according to specified measurements
- Inspect finished workpieces to ensure conformance with specifications
Pharmacy Technician
JANUS
07.2022 - 05.2023
- Managed filing of prescriptions, both electronically and manually
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions
- Restocked shelves with new supplies of medications as needed
Customer Service Representative
T-Mobile
05.2016 - 06.2021
- Provided exceptional customer service to ensure customer satisfaction
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
- Answered customer inquiries and provided accurate information regarding products and services
Customer Service Representative
WellCare
05.2014 - 05.2016
- Performed administrative tasks such as filing paperwork, updating databases and generating reports
- Developed strong relationships with customers by providing personalized assistance and support
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
Pharmacy Technician
Walmart
10.2013 - 05.2014
- Managed filing of prescriptions, both electronically and manually
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions
- Restocked shelves with new supplies of medications as needed
Education
High School Diploma -
North Augusta High School
North Augusta, SC06.2010
Skills
- Active listening
- Problem-solving
Timeline
Machine Operator
Michelin
02.2024 - Current
Pharmacy Technician
JANUS
07.2022 - 05.2023
Customer Service Representative
T-Mobile
05.2016 - 06.2021
Customer Service Representative
WellCare
05.2014 - 05.2016
Pharmacy Technician
Walmart
10.2013 - 05.2014
High School Diploma -
North Augusta High School
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