Shewit Meles
Maryland ,MD
Summary
Proven Operation Dispatcher at Addis Ababa Light Railway, adept in service coordination and electrical system maintenance. Excelled in optimizing on-time performance and enhancing inter-departmental communication, achieving significant service delivery improvements. Skilled in training peers, showcasing leadership and adaptability. Demonstrates a keen ability to manage high-pressure situations, ensuring operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operation Dispatcher
Addis Ababa Light Railway
09.2014 - 02.2019
- Maximized on-time performance by closely monitoring schedules, reallocating resources, and adjusting routes as needed.
- Demonstrated adaptability under pressure by successfully managing multiple competing priorities during high-volume periods or unexpected events.
- Streamlined communication between departments with thorough documentation of dispatcher actions and timely updates.
- Assisted in training new dispatchers, sharing best practices, and fostering a positive team environment focused on excellence in service delivery
Driver
Lyft And Uber
01.2024 - Current
Education
Bachelor Degree - Electrical Engineering
Adama Science And Technology Institutions
Adama Ethiopa10.2020
Deploma - Electricity
General Winget TVET College
Adama Ethiopia10.2009
Skills
Service coordination
Dispatching field personnel
Control overall railway operation
Installation and maintain electrical system of the building
I have class A CDL driving license
Certification
I received operations dispacher certification from shenzen metro in china and have coc(center of excellence)
Timeline
Driver
Lyft And Uber
01.2024 - Current
Operation Dispatcher
Addis Ababa Light Railway
09.2014 - 02.2019
Bachelor Degree - Electrical Engineering
Adama Science And Technology Institutions
Deploma - Electricity
General Winget TVET College
I received operations dispacher certification from shenzen metro in china and have coc(center of excellence)
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