Sheyanne Perry
Cincinnati,OH
Summary
Proven track record in healthcare and sales operations, where I enhanced patient care and team efficiency. Skilled in healthcare operations and relationship building, I've successfully improved patient satisfaction and streamlined processes. My expertise in medical terminology and multitasking ability has consistently boosted organizational performance.
Overview
6
6
years of professional experience
Work History
Patient Care Assistant
Christ Hospital
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Sales Operations Coordinator
Divisions Maintenance Group
Downtown, Cincinnati
09.2021 - 08.2024
- Assisted in developing successful pricing strategies to increase overall profitability.
- Coordinated cross-functional projects, ensuring timely completion and alignment with company goals.
- Organized monthly sales meetings, fostering an environment of open communication among team members.
- Collaborated with marketing teams to develop targeted campaigns that boosted lead generation efforts.
Patient Care Nursing Assistant
TriHealth
05.2021 - 09.2021
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
Ophthalmology Assistant
Cincinnati Eye Institute
11.2019 - 05.2020
- Streamlined appointment scheduling by coordinating with patients, insurance companies, and referring physicians.
- Enhanced clinical efficiency by maintaining clean and organized exam rooms, ensuring all equipment was in proper working order.
- Optimized patient satisfaction scores through attention to detail when performing pre-appointment tasks such as verifying insurance eligibility or updating contact information.
- Assisted in the training and onboarding of new ophthalmology assistants, ensuring a smooth transition into the clinic environment.
Nursing Assistant
Mercy West Park
10.2018 - 11.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Oak Hills High School
Cincinnati, OHGood Samaritan College of Nursing And Health Science
Cincinnati, OHSkills
Claims Processing
Multitasking ability
Case management
Organizational standards
Documentation
Healthcare operations
Decision making
Relationship building
Medical terminology
Verbal and written communication
Goal Setting
Care Planning
Patient education
Timeline
Sales Operations Coordinator
Divisions Maintenance Group
09.2021 - 08.2024
Patient Care Nursing Assistant
TriHealth
05.2021 - 09.2021
Ophthalmology Assistant
Cincinnati Eye Institute
11.2019 - 05.2020
Nursing Assistant
Mercy West Park
10.2018 - 11.2019
Patient Care Assistant
Christ Hospital
Oak Hills High School
Good Samaritan College of Nursing And Health Science