Sheyanne West
Pine Grove,WV
Summary
Accomplished healthcare professional with a proven track record at WVU Medicine, enhancing patient registration accuracy and experience. Experienced with providing compassionate patient care and support. Utilizes effective communication and problem-solving skills to enhance patient well-being. Strong understanding of healthcare protocols and collaborative teamwork.
Overview
7
7
years of professional experience
Work History
Registration Specialist
WVU Medicine Wetzel Family Medicine
06.2024 - Current
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
- Reduced errors in patient records by implementing a double-check system for data entry tasks.
Phlebotomist
WVU Medicine United Hospital Center
09.2020 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Program Supervisor
The Mentor Network- REM
11.2019 - 09.2020
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
Caregiver
Robert Lawson/Private
08.2017 - 10.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Certificate - Phlebotomy
MOVTI
Saint Marys, WV12-2020
Bachelor of Science - Health Service Management
Virginia College
Birmingham12-2017
High School Diploma -
Valley High School
Pine Grove 05-2001
Skills
- HIPAA compliance
- Patient registration
- Insurance verification
- Appointment scheduling
- Verbal and written communication
- Healthcare experience
- Medical terminology
- Multitasking and prioritization
- Teamwork
- Time management
Timeline
Registration Specialist
WVU Medicine Wetzel Family Medicine
06.2024 - Current
Phlebotomist
WVU Medicine United Hospital Center
09.2020 - Current
Program Supervisor
The Mentor Network- REM
11.2019 - 09.2020
Caregiver
Robert Lawson/Private
08.2017 - 10.2019
Certificate - Phlebotomy
MOVTI
Bachelor of Science - Health Service Management
Virginia College
High School Diploma -
Valley High School
Similar Profiles
Billy LaninghamBilly Laningham
Maintenance Technician at WVU Medicine / Wetzel County HospitalMaintenance Technician at WVU Medicine / Wetzel County Hospital
Sherry Saunders RNSherry Saunders RN
Clinical Registered Nurse at WVU Medicine Wheeling Hospital Family Medicine CenClinical Registered Nurse at WVU Medicine Wheeling Hospital Family Medicine Cen
Sara AbelSara Abel
Office Manager at WVU Medicine, Community WVU MedicineOffice Manager at WVU Medicine, Community WVU Medicine