Sheyenne Burris
Atlantic Beach,FL
Summary
Customer service representative with a strong focus on resolving customer issues efficiently and professionally. Experienced manager in fast-paced product industries, adept at enhancing operational efficiency and driving sales growth. Proven track record of reducing downtime and costs while boosting customer satisfaction. Committed to optimizing processes and improving team performance.
Overview
8
8
years of professional experience
Work History
Bar Manager
Delaware North
Jacksonville, FL
07.2022 - Current
- Managed daily bar operations and staff schedules for efficient service.
- Trained and supervised bartenders to ensure quality drink preparation.
- Ensured compliance with health and safety regulations in bar area.
- Developed drink menus and maintained inventory of supplies and equipment.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Event Planner
catered cocktails
jacksonville , FL
05.2022 - Current
- Developed creative themes and concepts to enhance event experiences for clients.
- Coordinated logistics for diverse events, ensuring seamless execution and client satisfaction.
- Organized catering services, including menu selection and beverage arrangements for events.
- Oversaw event setup, ensuring all elements aligned with client expectations and timelines.
Sales Manager
Target
Jacksonville Beach, Florida
03.2025 - 07.2025
- Trained new hires on product knowledge and company policies for improved service.
- Analyzed sales data to identify trends and optimize inventory management.
- Conducted regular team meetings to communicate goals and gather feedback.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
Sales Associate
Ross Stores
Jacksonville Beach, Florida
04.2017 - 09.2022
- Processed transactions efficiently at the point of sale using register systems.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Handled inventory management tasks, including stock replenishment and tracking supplies.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Attractions Attendant
Adventure Landing Jacksonville Beach
Jacksonville Beach, Florida
09.2017 - 11.2021
- Applied professional makeup techniques for diverse events using specialized tools.
- Collaborated with photographers and stylists to develop cohesive visual concepts.
- Portrayed multiple characters to elevate guest experiences during Halloween events.
- Contributed to immersive haunted attractions through teamwork and creative input.
- Trained new actors on performance techniques and character development strategies.
Education
High School Diploma -
Fletcher High
Jacksonville, FL05-2011
Skills
- Team leadership and training
- Event coordination and management
- Creativity and innovation
- Time management and attention to detail
- Empathy and compassion
- Collaboration and teamwork
Accomplishments
Cleaned and sterilized equipment and facilities. Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices. Executed daily production lists and goals. Helped with preparation, set-up, and service for catering events.
References
References available upon request.
Timeline
Sales Manager
Target
03.2025 - 07.2025
Bar Manager
Delaware North
07.2022 - Current
Event Planner
catered cocktails
05.2022 - Current
Attractions Attendant
Adventure Landing Jacksonville Beach
09.2017 - 11.2021
Sales Associate
Ross Stores
04.2017 - 09.2022
High School Diploma -
Fletcher High
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