Sheyenne Morvant
Ponchatoula,LA
Summary
Reliable professional with extensive experience in customer service. Proven ability to enhance guest experiences through strong multitasking and attention to detail. Skilled in payment processing, computer skills, medical coding, at resolving issues promptly, and satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Mandina's Restaurant
08.2020 - 01.2022
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations and promoted daily specials to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Processed cash and credit transactions accurately, ensuring efficient payment handling.
- Trained new waitstaff on service protocols and restaurant policies for improved performance.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Coordinated with team members during peak hours to optimize workflow and service efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist / Accounting
Evergreen Rehabilitation Center
07.2019 - 08.2020
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate staff members.
- Scheduled patient appointments, optimizing clinic workflow and reducing wait times.
- Maintained accurate patient records, ensuring compliance with privacy regulations.
- Organized office supplies and inventory, streamlining operational readiness for daily tasks.
Waitress
La Carreta Restaurant
06.2017 - 08.2019
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations and promoted daily specials to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Processed cash and credit transactions accurately, ensuring efficient payment handling.
- Trained new waitstaff on service protocols and restaurant policies for improved performance.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL03.2024
High School Diploma -
Brusly High School
Brusly, LA05.2017
Skills
- Customer service
- Strong multitasking
- Attention to detail
- Decision-making
- Hospitality service expertise
- Payment processing
- Memory retention
- Time management
- Reliability and punctuality
- Fast Learning
- Computer technology skills
- Medical terminology
- Medical coding
- Insurance authorization
Certification
CPR
Timeline
Waitress
Mandina's Restaurant
08.2020 - 01.2022
Receptionist / Accounting
Evergreen Rehabilitation Center
07.2019 - 08.2020
Waitress
La Carreta Restaurant
06.2017 - 08.2019
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Brusly High School