Sheyin Duniya
Lewisville,TX
Summary
Senior Project Manager with 8+ years of experience leading Agile initiatives, cross-functional teams, and executive-facing programs. Proven record of accelerating releases, improving adoption, and delivering measurable business results.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Senior Project Manager
Amerihome Mortgage
Irving, Texas
01.2023 - Current
- Led a $1M loan origination project, designing the borrower and co-borrower questionnaire so loan officers capture the right information at every step of the loan process.
- Built a loan-stage dashboard giving loan officers real-time visibility into each loan’s status, enabling timely, informed action.
- Accelerated digital platform release cycles by 25% and increased feature adoption by 18% by implementing an Agile roadmap prioritization framework that aligned customer needs with executive business targets.
- Boosted platform user retention by 15% within 6 months by analyzing customer usage trends to translate unmet user needs into 40+ prioritized product requirements.
- Secured executive buy-in for 100% of proposed roadmap initiatives by authoring data-backed presentations and presenting performance metrics directly to Executive Leadership and the Board of Directors.
- Increased platform transaction volume by 22% by establishing clear digital platform KPIs and continuously monitoring performance metrics to inform iterative experience improvements.
- Reduced cross-departmental delivery bottlenecks by 30% across 5 local offices by leading collaborative Agile ceremonies and establishing standardized requirements-gathering processes.
- I have led cross-functional teams to deliver strategic initiatives and meet emerging needs, including defined project plans, coordinated resources, managed implementation activities, and development/management of processes associated with program rollout and ongoing support
- I develop strategies to reduce project costs (same costs but allowing for more projects) and increase project success rate from 50% to 75% by initiating a two-phase project selection process.
- Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.
- Engage business stakeholders to identify and incorporate business owned project tasks and dependencies
- Successfully engage in multiple initiatives simultaneously.
Project Manager/Scrum Master
CVS Pharmacy Health
Woonsocket, Rhode Island
01.2020 - 12.2023
- Directed end-to-end healthcare software deployments to achieve 100% on-time project completion by leveraging Microsoft Project to define scopes, establish milestones, and coordinate cross-functional R&D and Technical Support teams.
Managed project financial metrics and resource allocations to maintain actual spend within 5% of the planned budget by continuously monitoring resource time, travel expenses, and customer training costs.
Accelerated product issue resolution and system testing cycles to boost client satisfaction ratings by 18% by partnering with Sales, Clinical Solutions Specialists, and Business Analysts to address design defects. - Controlled project scope and delivery boundaries to eliminate unauthorized scope creep across complex implementations by rigorously adhering to Statements of Work (SOW) and managing formal change orders.
Structured remote and onsite customer training initiatives to reduce client onboarding times by 22% by designing custom implementation checklists and system configuration guides.
Standardized stakeholder reporting frameworks for the PMO to elevate communications across technical and non-technical audiences by delivering transparent project health dashboards and technical design reviews. - Optimized the Service Portal user experience to increase self-service adoption by 25% by configuring custom header menus, visual action buttons, standardized catalog icons, and unified background styling.
Streamlined service catalog request fulfillment to reduce user submission errors by 18% by designing new catalog items embedded with intuitive variables and automated backend workflows.
Accelerated deployment cycles across environments to achieve 100% defect-free code promotions by creating, validating, and migrating configurations using structured ServiceNow update sets.
Automated core platform logic and form behavior to decrease manual administrative tasks by 20% by developing and modifying advanced Business Rules, UI Actions, and custom workflow .
Business Analyst/ Project Manager
BBVA Bank
Plano, Texas
02.2018 - 12.2020
- Delivered a complex $1.2M multi-application banking solution 2 weeks ahead of schedule by partnering with Revenue Owners, IT, and Marketing to align cross-functional implementation plans.
- Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.
- Engage business stakeholders to identify and incorporate business owned project tasks and dependencies.
- Successfully engage in multiple initiatives simultaneously and provide regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline.
- I work with the team to create strategies for risk mitigation and contingency planning.
- I ensure projects are on schedule and deadlines are met and I also manage project budget and forecast.
- Led a multiyear initiative to modernize accounting and cash management systems, ensuring successful transition and integration with over 1,500 computing assets.
- Managed remediation efforts for 1,000+ financial data reports, transforming raw data into actionable insights for management decision support, enhancing the agency's data-driven capabilities.
- Developed and maintained project scope, objectives, and work plans, aligning with the Standardized Business Process Model and Chart of Accounts values.
- Facilitated cross-functional and cross-agency collaboration, ensuring effective communication and coordination across diverse teams and stakeholders.
- Led Agile and Scrum methodologies within the project, including conducting daily stand-ups, sprint planning, and retrospectives, to ensure continuous improvement and adherence to project timelines.
- Provided training and mentorship to project and development teams, fostering a culture of learning and improvement, and ensuring team alignment with project goals.
- Removed development obstacles and minimized distractions, maintaining focus on project deliverables and supporting team productivity.
- Created and documented user stories and acceptance criteria, collaborating with business users and developers to accurately capture business needs and technical requirements.
Education
Bachelor of Science - Computer And Information Sciences
University Of North
TX05-2012
Skills
- Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, Visio, JIRA or TFS
- Project management, Change management, Risk mitigation, Software deployment, Vendor management and Stakeholder engagement
- Customer-driven and a team player, with strong interpersonal and customer interface skills
- Excellent organizational and analytical skills, process and detail oriented, a self-starter who is highly motivated to obtain goals/results
- Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization
- Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
- Ability to work in a fast-paced changing environment while coordinating multiple complex projects simultaneously
Certification
- Certified Project Management Professional (PMP)
- Certified Scrum Product Owner- (CSPO)
Timeline
Senior Project Manager
Amerihome Mortgage
01.2023 - Current
Project Manager/Scrum Master
CVS Pharmacy Health
01.2020 - 12.2023
Business Analyst/ Project Manager
BBVA Bank
02.2018 - 12.2020
Bachelor of Science - Computer And Information Sciences
University Of North