Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheyla Caraza

Arlington,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Raising Cane's Restaurants
06.2020 - Current


  • Onboarded new employees with training and while conducting new hire interviews. Developing current staff members through training plans and store policies.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty. Increasing efficiency by streamlining operations.
  • Maximized performance by monitoring daily activities and mentoring team members. Exceeding team goals and expectations to implement customer service initiatives.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Sales Associate

Abercrombie & Fitch
02.2020 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers. Meanwhile building relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

International Leadership Of Texas
05.2021

Skills

  • Team leadership
  • Data analysis
  • Financial management
  • Operations management
  • Staff training and development
  • Time management
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Manager

Raising Cane's Restaurants
06.2020 - Current

Sales Associate

Abercrombie & Fitch
02.2020 - 05.2020

High School Diploma -

International Leadership Of Texas
Sheyla Caraza