Sheyla Natali Leyva

• Provided product knowledge and recommendations to enhance customer satisfaction and drive sales.
• Facilitated customer transactions using point-of-sale systems to ensure efficient sales processes.
• Assisted in inventory management by restocking and organizing merchandise on sales floor.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Created engaging store displays that improved customer experience and drove sales.
• Developed cohesive display designs through strategic use of colors and themes.
• Create engaging store displays to enhance customer experience.
• Facilitated communication between specialty team leads and members, ensuring seamless operations during absences.
• Collaborated with colleagues to achieve daily sales goals and improve team cohesion.
• Led merchandise team in executing promotional strategies and merchandising standards.

• Enabled exceptional guest experiences through effective collaboration with the Merchandising Team Leader.
• Trained and coached floorset team, improving execution quality.
• Adjusted sell-through strategies, increasing product availability.
• Utilized root cause analysis to resolve operational issues, enhancing overall productivity.
• Provided training on lean principles, tools, and techniques to all levels of staff.

• Coordinated shipment processes, maintained stockroom, implemented markdowns, and managed signage to ensure seamless operations.
• Executed closing manager responsibilities weekly, ensuring accurate cash handling and store readiness.
• Maximized customer experience by leveraging multiple platform capabilities.
• Streamlined product workflows, enhancing operational efficiency and reducing processing time.
• Analyzed inventory data to optimize stock levels and improve product availability.

Currently going to school for an associates degree in business marketing.