SHEYLA RIVERA
Lake City,FL
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
1
1
year of professional experience
Work History
DALY ASSOCIATE BAKERY ASSOCIATE CASHIER CUSTOMER SERVICE FLORA DEPARMENT ASSOCIATE
FRYS MARKETPLACE
Buckeye, 85326, AZ
03.2013 - 02.2014
- Operated a cash register for cash, check and credit card transactions with 3YEAR accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Followed up with over 30 customers each week to verify that they were satisfied with purchases.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Communicated clear expectations and goals to each team member.
- Worked with the management team to implement the proper division of responsibilities.
- Actively pursued personal learning and development opportunities.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Supervised and directed all merchandise and shipment processing.
- Answered customer telephone calls promptly and in an appropriate manner.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Priced merchandise, stocked shelves and took inventory of supplies.
Education
High School Diploma - undefined
HARTFORD HIGHSCHOOL
Hartford, CT2006
Skills
- Customer-oriented
- Active listening skills
- Consistently meets sales goals
- Credit card transactions
- Retail sales
- Merchandising
- Stocking
- Skilled problem solver
- Personable
- Motivated team player
- Employee relations
- Fluent in SPANISH
Timeline
DALY ASSOCIATE BAKERY ASSOCIATE CASHIER CUSTOMER SERVICE FLORA DEPARMENT ASSOCIATE
FRYS MARKETPLACE
03.2013 - 02.2014
High School Diploma - undefined
HARTFORD HIGHSCHOOL