Sophie Bergeron
Lynnfield,MA
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills. Currently pursuing undergraduate studies at UofSC, seeking to gain valuable experience and build professional connections.
Overview
5
5
years of professional experience
Work History
Bakery Cashier & Customer Service Associate
Colarusso's Bakery
Stoneham, Massachusetts
04.2021 - Current
- Guided customers in product selection and answered inquiries about baked goods to enhance their shopping experience.
- Handled cash, credit, and debit transactions while ensuring accuracy and security.
- Addressed customer complaints swiftly to maintain satisfaction and encourage ongoing patronage.
- Built rapport with regular customers through personalized conversations, fostering loyalty and repeat business.
- Trained new cashiers on operational procedures and customer service standards.
- Managed special orders and coordinated with bakers for timely fulfillment.
- Ensured compliance with health regulations regarding food handling practices.
Education
Bachelor of Science - Biological Sciences
University of South Carolina
Columbia, SC05-2028
Skills
- Cash handling
- Customer service
- Food safety compliance
- Team training
- Organization and time management
- Adaptability
- Conflict resolution
- Relationship building
- Communication skills
- Friendly, positive attitude
Affiliations
- Organized Midlands Summer Toys/Supplies Drive-Provided necessary items to children in need during summertime through my sororities philanthropy (2026)
- Raised money for and supported Relay for Life Cancer Fundraising (2026)
- Helped organize a major sorority Kickball Event, raising over $10,000 for the Midlands Foundation for Foster Children (2026)
- Organized and Participated in a "Trunk or Treat" Event for foster children (2025)
Timeline
Bakery Cashier & Customer Service Associate
Colarusso's Bakery
04.2021 - Current
Bachelor of Science - Biological Sciences
University of South Carolina