SHEYNEN SEGUIN
The Colony,TX
Summary
Dedicated and results-oriented, with over four years of experience overseeing complex operations, optimizing processes, and achieving operational excellence. Adept at leverage data-driven insights to improve efficiency, reduce costs, and enhance overall performance. With prior experience in Management roles, Operations, Data analysis as well as some knowledge in MySQL, SAS, and Python. I am seeking a role in which I can showcase my skills and experience as well as build new ones.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Universal Logistics Holdings, Inc.
Grand Prairie, TX
07.2023 - Current
- Oversee the day-to-day operations of the logistics and transportation department, ensuring smooth and efficient processes
- Establish performance expectations, conduct performance evaluations, and provide ongoing coaching and development
- Ensure compliance with safety regulations, including Department of Transportation (DOT) requirements
- Foster positive relationships with clients and key accounts to understand their needs and ensure high levels of customer satisfaction
- Develop and manage the operational budget, tracking expenses related to labor, equipment, fuel, and maintenance
- Manage inventory levels and warehouse operations to optimize storage and distribution
- Implement technology solutions for route planning and tracking
- Analyze data and metrics to identify trends and areas for improvement
- Ensure compliance with federal and state transportation regulations, including hours of service (HOS) requirements
- Manage relationships with third-party vendors and suppliers to secure transportation capacity and negotiate favorable terms
- Utilize transportation management systems (TMS) and other technology solutions to streamline operations and enhance visibility
- Implement lean principles and process improvements to increase efficiency and reduce waste.
Operations Manager
LA Fitness, International LLC
Fort Worth, TX
09.2019 - 07.2023
- Collaborated with sales team to properly market and increase sales by nearly 12% in two months
- Managed over 1,000 memberships and resolved members questions and concerns
- Lead and Monitored a team of front desk staff, maintenance personnel, and other support staff
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel
- Coordinated with corporate office for new systems implementation and data collection
- Provided exceptional customer service by addressing members concerns and resolving issues promptly
- Developed and managed the facilities operational budget, including expenses related to maintenance, staffing and supplies
- Managed scheduling, training and inventory control
Cross Functional Lead
H-E-B Grocery
San Antonio, TX
07.2015 - 09.2019
- Scheduled maintenance activities for equipment used throughout the store such as coolers, freezers.
- Maintained accurate records of all deliveries, sales and orders.
- Adhered to company policies regarding product ordering, storage, handling and pricing.
- Monitored cashier performance, providing feedback and coaching as needed.
- Managed inventory and supply levels to ensure sufficient stock for peak hours.
- Trained new staff on store policies and procedures.
- Conducted regular audits of perishables to ensure quality standards were met at all times.
Education
B.S. - Logistics/Supply Chain Management
University of North Texas
Skills
- Staff Training and Development
- Inventory Management
- Workflow Optimization
- Team Leadership
- Multi-Unit Operations Management
- Process Improvement Strategies
- MS Office
- MS Excel
- Learning SQL and Data Analytics tools
- Communication
- Business Intelligence
- Data Visualization
- Critical thinking
- Database
- Machine Learning
- Analytics
- Business Development
- Performance Monitoring
- Health and Safety Compliance
- Data Management
- Systems Implementation
Certification
- Data Analytics (in progress)
- MS Word
- MS Excel
Affiliations
- Volunteer at Water Mark Church
- Volunteer at Cooks Children's Hospital - 2019
Timeline
Operations Manager
Universal Logistics Holdings, Inc.
07.2023 - Current
Operations Manager
LA Fitness, International LLC
09.2019 - 07.2023
Cross Functional Lead
H-E-B Grocery
07.2015 - 09.2019
B.S. - Logistics/Supply Chain Management
University of North Texas
- Data Analytics (in progress)
- MS Word
- MS Excel
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