Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

She'Zaria Adams

Winter Haven,FL

Summary

Adept at enhancing customer experiences, I excelled as an Administrative Assistant at Polk State College, mastering both data management and client relations. My background as a Waitress Trainee at Pelican Ice honed my hospitality service expertise and problem-solving skills, showcasing my ability to thrive in fast-paced environments and improve operational efficiency.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

Pelican Ice
03.2023 - Current
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.

Administrative Assistant

Polk State College
02.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Winter Haven High School
Winter Haven, FL
05-2025

Skills

  • Cleanliness
  • Table Setting
  • Order Taking
  • Handling Complaints
  • Strong Work Ethic
  • Professional Appearance
  • Cash Handling
  • Hospitality service expertise
  • Food Running
  • Guest Seating

Timeline

Waitress Trainee

Pelican Ice
03.2023 - Current

Administrative Assistant

Polk State College
02.2023 - Current

High School Diploma -

Winter Haven High School

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She'Zaria Adams