Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shiann Coffee

Gilbert,AZ

Summary

I have boosted sales through exceptional customer engagement and interpersonal communication. At Joss + J, enhanced customer satisfaction and fostered relationships, leveraging problem-solving and time management skills. I have achieved a positive impact on business success and growth. I ran track and felid throughout highschool along with being involved in student council, which led to skill building of teamwork, hard work and dedication.

Overview

3
3
years of professional experience

Work History

Nanny

Kylie McMorine (Sister)
10.2023 - 08.2024
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted with light housekeeping duties as well as running errands.
  • Encouraged children to be understanding and patient with others.

Nanny

Bailey Woodmansee
01.2022 - 07.2024
  • Engaged with children on age-appropriate level.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Retail Sales Associate

Joss + J
07.2022 - 03.2024
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong rapport with customers and created positive impression of business.
  • Handled social media platforms to grow our business.

Education

Real Estate License - Real Estate

Arizona Department of Real Estate
Scottsdale, AZ
03.2024

High School Diploma -

Campo Verde High School
Gilbert, AZ
05.2023

Skills

  • Customer Service
  • Problem-Solving
  • Time Management
  • Customer Engagement
  • Store maintenance
  • Store Opening and Closing
  • Relationship Building
  • Product Knowledge
  • Interpersonal and written communication

References

Aimee Barro (Owner of Joss + J & former owner's of Barro's Pizza)- 

480-313-0997

Kylie Coffee (Nanny)- 480-689-2040

Bailey Woodmansee (Nanny)- 480-388-0640

Timeline

Nanny

Kylie McMorine (Sister)
10.2023 - 08.2024

Retail Sales Associate

Joss + J
07.2022 - 03.2024

Nanny

Bailey Woodmansee
01.2022 - 07.2024

Real Estate License - Real Estate

Arizona Department of Real Estate

High School Diploma -

Campo Verde High School

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Shiann Coffee