Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shiann Nerby

Hudson

Summary

Motivated and reliable professional with excellent customer service skills, adept at managing tasks efficiently and ensuring customer satisfaction. Proven ability to handle responsibilities with a positive attitude and strong work ethic. Skilled in effective communication, problem-solving, and maintaining a welcoming and supportive environment for clients and colleagues alike.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Real Estate Sales Agent

Together Realty
01.2022 - 12.2024
  • My responsibilities as a Real Estate Agent included but were not limited to, client relations, property management, market analysis, negotiation, documentation and networking in order to provide the most positive experience for all of my clients
  • Through my performance I was able to achieve top sales team status for multiple consecutive quarters, successfully marketed and sold properties above the market value along with obtaining certifications such as Certified Residential Specialist (CRS) and Accredited Buyer's Representative (ABR)

Executive Assistant

Kimberlee Drake, Compass
01.2022 - 02.2024
  • Throughout my time as an executive assistant my responsibilities included, but were not limited to managing complex calendars, appointments, and travel arrangements for a luxury real estate broker, handling high-priority communications and maintaining client relations with affluent clientele while consistently providing administrative support including filing, data entry, and office organization
  • My accomplishments in this position included implementing a scheduling system which reduced conflicts by 30%, enhancing operational efficiency
  • I was also able to negotiate vendor contracts, reducing office expenses by 15% while also receiving consistent positive feedback for exceptional client service and communication

Inside Sales Manager

Aqua Hills Water LLC
01.2020 - 08.2021
  • As the inside sales manager for Aqua Hills, I was responsible for providing outstanding customer service by addressing inquiries, resolving customer complaints, and ensuring the utmost customer satisfaction
  • I collaborated with a large team to improve overall processes and furthered by demonstrating strong communication skills, both in person and over the phone
  • From this position I was able to reward my team as one of the highest closing teams for water system sales in the country along with national recognition for inside sales leadership

Server and Host

Table 65,llc
01.2019 - 12.2020
  • As a server I was responsible for delivering excellent service to restaurant patrons by accurately taking orders, plating dishes and creating drinks while maintaining an organized work area
  • It was very important to manage multiple tasks efficiently in a fast-paced environment in this position while upholding a high level of professionalism
  • I was able to achieve many new skills from this employer as servers covered all aspects of the upscale restaurant from serving, hosting, bartending, and food running
  • Due to this position I was able to learn many new aspects of customer relations which are now invaluable to me

Education

Business Communications -

Arizona State University

High School - undefined

Hudson High School
05.2020

Skills

  • Adaptability
  • Customer Service Expertise
  • Strong communication and interpersonal skills
  • Teamwork
  • Collaboration
  • Computer literacy
  • Time management
  • Marketing

Certification

California Real Estate Sales License

  • Real Estate Salesperson License - California Real Estate Commission.

Timeline

Real Estate Sales Agent

Together Realty
01.2022 - 12.2024

Executive Assistant

Kimberlee Drake, Compass
01.2022 - 02.2024

Inside Sales Manager

Aqua Hills Water LLC
01.2020 - 08.2021

Server and Host

Table 65,llc
01.2019 - 12.2020

High School - undefined

Hudson High School

Business Communications -

Arizona State University

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Shiann Nerby