Professional Summary
Overview
Work History
Education
Skills
Timeline

SHIANN RAMPERSHAD

Sociology Department
New York,NY
3
years of professional experience

Developed strong organizational and communication skills in a collaborative and fast-paced environment. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Seeking to transition into a new field, utilizing transferable skills to drive success in diverse professional settings.

Work History

Intern & Volunteer

9 Months
Queens College Psychological Center | 2024.08 - 2025.05
  • Volunteered at the clinic with active roles including phone screening, administrative functions, and assisting in group workshops.
  • Volunteered at clinic, conducting phone screenings, managing administrative functions, and facilitating group workshops to enhance patient support.
  • Assisted in clinic management, improving organizational processes and contributing to overall clinic efficiency.
  • Developed ethical considerations, communications, approaches to assessment, and interventional skills.
  • Conducted community outreach across NYC, advocating for mental health awareness and engaging diverse audiences to promote resources.
  • Gained foundational knowledge of medical, psychological, and diagnostic terminology, including patient history and physical presentation.

Intern

9 Months
Sociology Department | 2024.08 - 2025.05
  • Collaborated with faculty on curriculum development, enhancing course materials and resources.
  • Conducted qualitative research and analysis to support departmental projects and initiatives.
  • Facilitated group discussions and focus groups to gather insights on sociological topics.
  • Assisted in organizing and coordinating events, workshops, and guest lectures for faculty and students.
  • Analyzed data using statistical software and techniques, presenting findings in detailed reports
  • Creating and delivering a formal presentation of research findings to key administrators, contributing to the understanding and improvement of transfer student success
  • Leveraging previous data from the Senior Research Project to further develop the final research report

Intern & Participant

1 Year 5 Months
Bjarke's Ingels Group | 2023.01 - 2024.06
  • Developed professional skills in email etiquette, interview practice, resume building, and job applications to enhance career readiness.
  • Assisted Bjarke's Ingels Group by attending meetings and contributing to project development.
  • Conducted research and drafted comprehensive internship reports to support team objectives.
  • Participated in Arts Development Program to enhance arts skills.

Sales Associate (Seasonal Hire)

3 Months
Burlington | 2022.09 - 2022.12
  • Managed high volume of customer interactions and product inquiries during holiday season.
  • Ensured accurate transactions by handling cash, credit/debit payments, and returns effectively.
  • Advertised store credit cards and signed customers up contributing to company satisfaction.
  • Promoted store credit cards, successfully enrolling customers and enhancing overall satisfaction.
  • Managed inventory data by organizing and tracking stock levels.

Education

Bachelor of Arts - Psychology, Sociology

CUNY Queens College | Flushing, NY | 2025-05
  • Honoree of Psychology Science
  • 3.7 GPA
  • Dean's List 2023-2025

Skills

Mental health terminology
EHR documentation management
Intake documentation
Clinical documentation training
Confidentiality & HIPAA compliance
Schedule coordination
Documentation skills
Calendar scheduling & coordination
Adaptability in learning
Microsoft Office Suite
Digital communication tools
Clinical data analysis

Timeline

Intern

Sociology Department
2024.08 - 2025.05Read More

Intern & Volunteer

Queens College Psychological Center
2024.08 - 2025.05Read More

Intern & Participant

Bjarke's Ingels Group
2023.01 - 2024.06Read More

Sales Associate (Seasonal Hire)

Burlington
2022.09 - 2022.12Read More

CUNY Queens College

Bachelor of Arts from Psychology, Sociology
Read More
SHIANN RAMPERSHAD