Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shianne Mauldin

Ellenton,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Team Leader

Walmart
Bradenton, FL
11.2017 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.

Education

GED -

MTC
Bradenton, FL
01-2024

Skills

  • Technical Support
  • Shift Scheduling
  • Work Planning
  • Team Supervision
  • Complaint Handling
  • Customer Service
  • Time Management
  • Training and Coaching
  • Team Building and Leadership
  • Problem-Solving

Timeline

Team Leader

Walmart
11.2017 - Current

GED -

MTC

Similar Profiles

CREATE PROFILE
Shianne Mauldin