Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shianne Mauldin

Ellenton,FL

Summary

Accomplished Team Lead at Walmart, adept in coaching and mentoring with a strong focus on performance improvement and workplace safety. Leveraged proficient computer skills and customer service excellence to enhance team performance and customer satisfaction. Demonstrated problem-solving abilities, ensuring operational efficiency and fostering a positive work environment.

Overview

6
6
years of professional experience

Work History

Team Lead

Walmart
11.2017 - 03.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Cashier

5 Below
01.2018 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

MTC
Bradenton, FL
01.2024

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Customer Service
  • Problem-solving abilities
  • Efficient typing
  • Proficient computer skills

Timeline

Cashier

5 Below
01.2018 - 06.2018

Team Lead

Walmart
11.2017 - 03.2024

GED -

MTC

Similar Profiles

CREATE PROFILE
Shianne Mauldin