SHIANNE MUSE
Brooklyn,NY
Summary
Resourceful, dedicated, and collaborative professional with an impressive employment history of customer service, sustaining strong business relationships and exceeding expectations. Proven ability to make sound judgments, manage multiple priorities and provide optimal support.
Overview
3
3
years of professional experience
Work History
Group Leader
MS 582 Magnet School/ Board Of ED
Brooklyn, NY
02.2023 - Current
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
- Increased program attendance by designing appealing and relevant learning experiences for students.
Crew Member
Doughnuttery
New York, NY
01.2021 - 01.2022
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Cascades High School
Skills
- Office Administration
- Customer Service & Sales
- Interpersonal Communication
- Process Improvement
- Strategic Planning
- Project Management
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Timeline
Group Leader
MS 582 Magnet School/ Board Of ED
02.2023 - Current
Crew Member
Doughnuttery
01.2021 - 01.2022
High School Diploma -
Cascades High School