Shianne Neisent
Georgia Department of Corrections
Brooksville,FL
4
years of professional experience
Dynamic professional with extensive experience as a Correctional Officer at the Georgia Department of Corrections, excelling in emergency response and conflict resolution. Proven ability to enhance facility safety through effective incident reporting and staff management, fostering a secure environment while supporting youth reintegration programs. Strong communicator dedicated to positive outcomes.
Work History
Juvenile Correctional Officer
2 Months- Supervised youth movement and maintained secure custody within residential housing units.
- Conducted security rounds, headcounts, and perimeter checks to ensure facility safety.
- Documented incident reports, shift logs, and behavior observations with accuracy.
- Monitored youth interactions and redirected misconduct using approved behavior management techniques.
- Searched living areas for contraband and removed unauthorized items from housing units.
- Escorted youth to meals, programs, court, and medical appointments following security protocols.
- Communicated effectively with multidisciplinary staff to support youth supervision and unit operations.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Improved facility safety by conducting thorough and consistent security checks.
- Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
Correctional Officer
8 Months- Supervised daily store operations, ensuring compliance with Dollar General policies and service standards.
- Assisted with associate scheduling, task delegation, and workflow coverage across sales floor and register areas.
- Managed cash handling procedures, register audits, and safe balancing accuracy during shifts.
- Supported merchandising execution, planogram updates, and seasonal product presentation.
- Coordinated inventory replenishment, stockroom organization, and freight processing to maintain product availability.
- Resolved customer concerns promptly, reinforcing service quality and store satisfaction.
- Trained new associates on register procedures, recovery tasks, and operational expectations.
- Monitored store conditions, identifying cleanliness, safety, and compliance issues for immediate correction.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
2 Years 11 Months- Supervised daily store operations, ensuring compliance with Dollar General policies and service standards.
- Assisted with associate scheduling, task delegation, and workflow coverage across sales floor and register areas.
- Managed cash handling procedures, register audits, and safe balancing accuracy during shifts.
- Supported merchandising execution, planogram updates, and seasonal product presentation.
- Coordinated inventory replenishment, stockroom organization, and freight processing to maintain product availability.
- Resolved customer concerns promptly, reinforcing service quality and store satisfaction.
- Trained new associates on register procedures, recovery tasks, and operational expectations.
- Monitored store conditions, identifying cleanliness, safety, and compliance issues for immediate correction.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate of Applied Science
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Staff management
Cultural sensitivity
Records management
Radio communication
Written communication
Excellent communication
Incident reporting
Multitasking
Conflict resolution
Task prioritization
Time management
Interpersonal communication
Timeline
Correctional Officer
Georgia Department of Corrections
10.2023 - 06.2024Read More
Juvenile Correctional Officer
Georgia Department of Juvenile Justice
08.2023 - 10.2023Read More
Assistant Manager
Dollar General
07.2020 - 06.2023Read More
Central Georgia Technical College
Associate of Applied Science
Read More