Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shianne Sanchez

New York

Summary

Dedicated Staffing/Case Coordinator with over 14 years of administrative and customer service experience. Proven ability to manage client relationships, maintain regulatory compliance, and enhance operational efficiency. Experienced in supervising teams of over 50 employees and overseeing onboarding and offboarding processes. Seeking to leverage my skills in a challenging role within the healthcare or administrative sectors.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Staffing/Case Coordinator

Vibrant ABA
Brooklyn
05.2024 - Current
  • Staff and schedule ABA visits, ensuring timely and efficient services.
  • Currently managing a workload of 60+ cases and oversee 90+ Behavior Technicians.
  • Proficiently utilize technical software like Central Reach and Monday board for scheduling and training purposes.
  • Maintain accurate client records and run weekly reports to track correspondence.
  • Participate in staff meetings to discuss operational improvements and client needs.

Sort Supervisor

LaserShip
Paulsboro
04.2023 - 08.2023
  • Oversee a team of 50+ warehouse employees
  • Ensure that the warehouse operates at peak efficiency by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
  • Develop warehouse operations systems by determining product handling, storage requirements, equipment utilization and inventory.
  • Maintain a safe and healthy work environment by establishing and enforcing standard procedures and by complying with relevant
    regulations.
  • Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics and shipping.
  • Assist with training new co-workers and work as an active team member to complete team goals.

Independent Contactor Coordinator Supervisor

LaserShip
Paulsboro
09.2021 - 04.2023
  • Communicated recruiting and ad placement needs to the Delivery Resources recruiting team.
  • Led orientations to potential Independent Contractors.
  • Managed all aspects of the contractual relationship between LaserShip and Independent Contractors.
  • Oversaw compliance with IC Operating Agreement and regulatory requirements.
  • Identified and resolved issues and conflicts with Independent Contractors.
  • Assisted with the contracting process and documentation verification.
  • Overlooked over 250+ Independent Contractors.

Bilingual Outreach Cordinator

Aspire Health Solutions
East Rockaway
09.2020 - 09.2021
  • Provided house-call appointments for eye exams and hearing evaluations.
  • Provided financial intermediation for Medicaid’s CDPAP program allowing for members to choose their own home care givers.
  • Top company scheduler.

Bilingual Legal Secretary

Law Office of Craig M. Bondy
New York
09.2014 - 03.2020
  • Managed and maintained complex calendars for multiple attorneys, scheduling meetings, court appearances, and client consultations.
  • Organized and maintained electronic and physical filing systems for easy retrieval of case files.
  • Coordinated the logistics of depositions, hearings, trials, and other legal proceedings.
  • Scheduled appointments with clients for attorney-client meetings or consultations.
  • Trained new hires on office procedures including document management systems.
  • Acted as a liaison between clients/attorneys/legal professionals ensuring effective communication flow.
  • Coordinated with court personnel to schedule hearings, trials, and other legal proceedings.
  • Served as primary contact for clients seeking updates on their cases or appointments with attorneys.

Education

Certification - Turismo Y Hoteleria

Instituto De Banca Y Comercio
Manati, Puerto Rico
05-2005

Skills

  • Staff training
  • Team leadership
  • Case management
  • Fluent in Spanish
  • Administrative management
  • Operational improvement
  • Conflict resolution
  • Quality assurance

Certification

  • Forklift Certification

Languages

Spanish
Native/ Bilingual

Timeline

Staffing/Case Coordinator

Vibrant ABA
05.2024 - Current

Sort Supervisor

LaserShip
04.2023 - 08.2023

Independent Contactor Coordinator Supervisor

LaserShip
09.2021 - 04.2023

Bilingual Outreach Cordinator

Aspire Health Solutions
09.2020 - 09.2021

Bilingual Legal Secretary

Law Office of Craig M. Bondy
09.2014 - 03.2020

Certification - Turismo Y Hoteleria

Instituto De Banca Y Comercio

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