Summary
Overview
Work History
Timeline
Education
Work Availability
Skills
Quote
Generic
Shibin Thomas

Shibin Thomas

Gas Station Manager
Mount Prospect,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Gas Station Manager

JMS Broadview Inc
Broadview, IL
01.2020 - Current
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

QA Associate

Kelly Services
Troy, MI
11.2018 - 11.2019
  • Fixed identified issues to increase productivity and boost workflows.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Assessed products or services to evaluate conformance with quality standards.

Cashier

A&O Amoco Inc
Evanston, IL
06.2014 - 11.2018
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Hospital Attendant

Cochin Hospital
Eranakulam , Kerala
07.2012 - 02.2014
  • Responded to emergency situations to help with lifting and transporting patients.
  • Supported patients in bathing, dressing and grooming for promotion of health and cleanliness.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Helped patients complete activities of daily living.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Supported medical staff during patient examinations in accordance with company policy.

Timeline

Gas Station Manager

JMS Broadview Inc
01.2020 - Current

QA Associate

Kelly Services
11.2018 - 11.2019

Cashier

A&O Amoco Inc
06.2014 - 11.2018

Hospital Attendant

Cochin Hospital
07.2012 - 02.2014

Bachelor of Arts - Accounting And Business Management

Baselius College
06.2009 - 03.2012

No Degree - Computer And Information Sciences

Oakton Community College

Education

No Degree - Computer And Information Sciences

Oakton Community College
Des Plaines, IL

Bachelor of Arts - Accounting And Business Management

Baselius College
Kottayam, India
06.2009 - 03.2012

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Skills

Staff training/development

undefined

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Similar Profiles

CREATE PROFILE
Shibin ThomasGas Station Manager