SHIBU JACOB
Oklahoma City,OK
Overview
6
6
years of professional experience
Work History
Health System Specialist (Credentialing & Privileging)
Department of Veterans Affairs
Oklahoma City, OK
02.2022 - Current
- Manage provider credentialing and privilege ensuring compliance with VA rules, regulations, and standards.
- Interpret complex regulatory requirements, communicate them to clinical and administrative staff, and ensure proper execution of credentialing processes.
- Provide technical guidance influencing decision-making and operational consistency across departments.
- Review documentation and identify opportunities to streamline regulatory compliance processes.
- Research regulatory changes and interpret requirements to support procedural updates.
- Oklahoma City VA Health Care System
MSA Supervisor
Department of Veterans Affairs
Oklahoma City, OK
08.2019 - 02.2022
- Supervise 25-30 administrative personnel serving multiple outpatient and ancillary clinics.
- Provide leadership, coordinate work assignments, monitor performance, and resolve performance issues.
- Train new staff and develop standard operating procedures to enhance operational consistency and compliance.
- Coordinate with HR and senior leadership to lead hiring, disciplinary guidance, and workforce planning.
- Conduct comprehensive reviews of workload and service delivery to identify performance trends and propose improvements.
- Oklahoma City VA Health Care System
- Key Achievements: Increased operational efficiency through targeted training and workload realignment; strengthened supervision practices consistent with VA administrative standards.
Timeline
Health System Specialist (Credentialing & Privileging)
Department of Veterans Affairs
02.2022 - Current
MSA Supervisor
Department of Veterans Affairs
08.2019 - 02.2022