SHIDINA L ANDRE
Compliance Investigation
Coral Springs,FL
Summary
Detail-oriented and highly analytical research professional with extensive experience investigating complex financial cases and interpreting domestic and international regulations. Proven ability to distill large volumes of data, assess risk and compliance, and provide clear, concise recommendations. Adept at strategic thinking, project management, and cross-departmental collaboration. Passionate about advancing social justice and equity through meticulous research and informed decision-making.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Offer-in-Compromise Examining Specialist
Internal Revenue Service
Fort Lauderdale
07.2023 - 05.2025
- Conducted in-depth financial analysis to evaluate key data, identify future cash flow indicators, assess financial risk, and determine optimal resource allocation in complex debt resolution cases.
- Independently investigated complex financial and legal cases involving domestic and international taxpayers to determine appropriate settlements.
- Analyzed and verified detailed financial statements and asset holdings to assess individuals' and organizations' ability to resolve liabilities.
- Interpreted federal regulations, tax codes, and judicial rulings to ensure compliance and fair evaluations.
- Drafted case reports and narratives that present research findings with clarity, precision, and actionable conclusions.
- Provided consultative guidance to taxpayers, ensuring an understanding of financial processes and rights.
- Managed and resolved complex compliance cases, ensuring timely follow-up and accurate documentation.
- Identified needs of customers promptly and efficiently.
- Collaborated with the Fraud department regularly to develop strategies to resolve fraud cases.
International Revenue Officer (Special Appointment)
Internal Revenue Service
Plantation
06.2021 - 07.2023
- Utilized systems like Accurint for Government, Lexis Nexis, and West Law to verify asset ownership, uncover financial connections, and assess the legitimacy of entities or individuals in complex domestic and international cases.
- Conducted high-level research using global databases and treaties to resolve cross-border tax issues.
- Partnered with internal and external stakeholders to educate and navigate international compliance frameworks.
- Conducted in-depth investigations of potential violations and recommended appropriate criminal or civil actions based on findings.
- Led efforts to manage Foreign Account Tax Compliance Act (FATCA) compliance and served as Superuser for the related systems database.
- Selected for the Northwest Atlantic (NWAC) Leadership Team; actively participate in process improvement and knowledge-sharing initiatives.
Revenue Officer
Internal Revenue Service
06.2009 - 06.2021
- Lead complex financial investigations involving trusts, corporate structures, and asset concealment strategies.
- Researched, introduced, and implemented the Virtual Idea Box in the South Atlantic Territory as part of the initial team.
- Utilized data platforms and legal resources to evaluate financial risk and recommend legal action when necessary.
- Prepared technical reports and supported litigation through memo writing and comprehensive research.
- Created internal training and case management guides to support staff development and best practice adherence.
- Negotiated with external and internal parties to resolve issues and reach mutually acceptable solutions.
Legal Assistant
Social Security Administration
09.1995 - 10.2005
- Conducted legal research and prepared case summaries using Westlaw, LexisNexis, and USC.
- Mentored new team members and facilitated knowledge transfer on federal case handling and compliance.
- Supported Medicare hearing teams by organizing case files and leading internal case briefings.
- Conducted thorough research and review of case information for Administrative Law Judges and staff attorneys.
Education
Master of Business Administration - Human Resources
Liberty University
Bachelor's Degree - Government
John Jay College
Skills
- Prospect identification and qualification
- Regulatory research
- Financial analysis
- Strategic investigations
- Data interpretation and reporting
- Relationship mapping
- Confidentiality and ethics
- Government compliance
- Cross-functional collaboration
- LexisNexis
- Excel
- SharePoint
- IDRS (Integrated Data Retrieval System)
- Wealth and asset research
- Accurint
- Notary Public
- Remote Online Notary
- Permit Runner
- ICS (Integrated Collection System)
- Emergency response
- AMS (Automated Collection Systems)
- RCA (Reasonable Cause Assistant)
- EUP
- FATCA
- PowerPoint
- Adobe Connect
- Analytical thinking
- Knowledge sharing
- Advanced communication
- Team collaboration
- Expert problem solving
- Coaching and mentoring
- Enrolled Agent-In Progress
- CFE-In Progress
Certification
- Currently pursuing Certified Fraud Examiner Certification
- Notary of Public
- Notary Permit Runner
- Remote Online Notary
Awards And Accolades
- Current Performance Rating, 5.0 'Outstanding'
- Manager's Performance Award, Recognized annually
- IRS & SSA Performance Awards, Multiple
- NWAC Leadership Participant
- REACH Program Participant
- Subject Matter Expert, Case Management & Offer in Compromise
- Created job aids and conducted internal training on complex financial procedures
- Member of Associated Certified Fraud Examiners
Timeline
Offer-in-Compromise Examining Specialist
Internal Revenue Service
07.2023 - 05.2025
International Revenue Officer (Special Appointment)
Internal Revenue Service
06.2021 - 07.2023
Revenue Officer
Internal Revenue Service
06.2009 - 06.2021
Legal Assistant
Social Security Administration
09.1995 - 10.2005
Master of Business Administration - Human Resources
Liberty University
Bachelor's Degree - Government
John Jay College
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