Shielah Coates
East Amherst,NY
Summary
Dedicated personal caregiver with expertise in compassionate care, emotional support, and care plan management. Committed to enhancing client well-being through personalized assistance and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Care Givers
East Amherst, NY
07.2025 - 09.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Personal Care Assistant/Med Tech
Fredonia Place
Williamsville, NY
06.2024 - 01.2025
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Supported nursing staff by monitoring patient conditions and reporting changes promptly.
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment.
- Administered medication and monitored health status, maintaining accurate records.
Personal Care Aid
Juniper Glen Memory Care Assisted Living
East Amherst, NY
03.2021 - 07.2022
- Implemented safety protocols, reducing risks associated with mobility challenges for residents in memory care unit.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Monitored progress and documented patient health status changes to keep care team updated.
Residential Care Assistant
Tennyson Court
Williamsville, NY
11.2019 - 04.2020
- Administered medication following prescribed schedules and protocols.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Provided compassionate end-of-life care for terminally ill residents, ensuring they maintained dignity and comfort during their final days.
- Assisted residents in maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.
Personal Care Assistant/Med Tech
Canterbury Woods
Williamsville, NY
09.2017 - 06.2018
- Administered medication and monitored health status, maintaining accurate records.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Education
High School Diploma -
Niagara Falls Highschool
Niagara Falls, NY06-2013
Skills
- Social interaction
- Care plan management
- Dressing assistance
- Compassionate care
- Emotional support
Certification
- PCA - Personal Care Aide
- Med Tech
Timeline
Personal Caregiver
Care Givers
07.2025 - 09.2025
Personal Care Assistant/Med Tech
Fredonia Place
06.2024 - 01.2025
Personal Care Aid
Juniper Glen Memory Care Assisted Living
03.2021 - 07.2022
Residential Care Assistant
Tennyson Court
11.2019 - 04.2020
Personal Care Assistant/Med Tech
Canterbury Woods
09.2017 - 06.2018
High School Diploma -
Niagara Falls Highschool