Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shigeru Gallagher

Brooklyn,NY

Summary

Dedicated and adaptable server with extensive experience in both fine dining and high-volume casual dining environments. Skilled at delivering attentive, personalized service while managing multiple tables efficiently in fast-paced settings. Known for strong knowledge of diverse menus, from French cuisine and sophisticated cocktails to sushi and classic comfort dishes. A reliable, trustworthy, and team-oriented professional committed to creating memorable guest experiences and supporting smooth restaurant operations.

Overview

4
years of professional experience

Work History

Hopfields

Server
10.2023 - 06.2024

Job overview

  • Delivered exceptional service in a gastropub setting, serving fine French-inspired dishes and craft cocktails with professionalism and attention to detail.
  • Memorized and promoted weekly rotating food and drink specials, ensuring accurate recommendations and upselling opportunities.
  • Balanced multiple tables in a busy environment while maintaining a warm, welcoming guest experience.
  • Collaborated closely with bar and kitchen staff to ensure seamless service and consistent presentation of sophisticated menu offerings

Tumble 22

Server
03.2023 - 10.2023

Job overview

  • Served a high volume of guests in a bustling, high-traffic area of Austin, maintaining speed and accuracy during peak hours.
  • Delivered friendly, efficient service while showcasing menu knowledge and accommodating diverse guest needs.
  • Managed multiple tables in a fast-paced environment, ensuring timely food delivery and a positive dining experience.
  • Collaborated with kitchen and front-of-house staff to maintain smooth operations in a high-energy setting.
  • Cultivated warm relationships with regular customers.

Cho Sushi Fusion

Server
08.2021 - 02.2023

Job overview

  • Provided attentive service in a high-volume, compact dining environment, managing multiple tables with efficiency and professionalism.
  • Memorized and accurately communicated a wide variety of sushi and sashimi cuts, ensuring precise orders and guest satisfaction.
  • Delivered knowledgeable recommendations on specialty rolls, sake pairings, and menu offerings to enhance the dining experience.
  • Balanced speed and attention to detail while maintaining a welcoming and personable atmosphere for guests.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Steiner Ranch Steakhouse

Server
03.2020 - 06.2021

Job overview

  • Delivered high-quality service in a fast-paced, fine dining environment, ensuring an exceptional guest experience for every table.
  • Anticipated and fulfilled guest needs with professionalism and attention to detail, upholding the restaurant’s standards of hospitality.
  • Provided knowledgeable recommendations on menu and wine selections to enhance the dining experience.
  • Coordinated efficiently with kitchen and bar staff to maintain smooth service during peak hours.
  • Maintained composure and accuracy while managing multiple tables in a high-volume setting.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Vandegrift High School
Austin, TX

High School Diploma
06-2021

Skills

  • Guest engagement
  • Supply restocking
  • Order delivery practices
  • Item promotion
  • quality control
  • Point of sale operation
  • Adobe photoshop
  • web design
  • airbrush art
  • Menu & Beverage Knowledge (wine, cocktails, beer, food pairings)
  • Upselling & Suggestive Selling Techniques
  • Fine Dining & Casual Dining Service
  • Team Collaboration & Communication

Timeline

Server

Hopfields
10.2023 - 06.2024

Server

Tumble 22
03.2023 - 10.2023

Server

Cho Sushi Fusion
08.2021 - 02.2023

Server

Steiner Ranch Steakhouse
03.2020 - 06.2021

Vandegrift High School

High School Diploma
Shigeru Gallagher