Shila Allen
Round Rock,TX
Summary
Dynamic Schedule Coordinator with excellent experience in the industry, enhancing patient satisfaction through optimized scheduling strategies. Committed to maintaining high standards in both general and holistic dentistry practices. Maintains professional appearance and demeanor and expertly completes tasks with focus on quality. Dependable and quick learning team-player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Schedule Coordinator
Transcend Dental Heath
09.2024 - 02.2025
• Managed front desk operations, patient check-ins, and medical records.
• Verified and input insurance for new and existing patients.
• Handled phone calls, appointment confirmations, and rescheduling requests.
• Assisted in processing insurance claims and coordinating referrals.
• Ensured compliance with HIPPA and office protocols.
• Optimized office procedures through the implementation of a new scheduling strategy.
Hygiene Coordinator
Vista Ridge Family Dentistry
07.2023 - 08.2024
• Managed front desk operations, patient check-ins, and medical records.
• Verified and input insurance for new and existing patients.
• Handled phone calls, appointment confirmations, and rescheduling requests.
• Assisted in processing insurance claims and coordinating referrals.
• Ensured compliance with HIPPA and office protocols.
• Optimized office procedures through the implementation of a new scheduling strategy.
Education
Coldspring-Oakhurst High School
Coldspring, TX2021
Skills
Hygiene Practices
Patient Education
General Dentistry and Holistic Dentistry Experience
Universal Precautions
HIPPA Compliance
CPR Certified
Compliance Training
Open Dental Experience
Proficient in NexHealth
Office Supply Inventory Ordering
Customer Satisfaction
Insurance Verification
Timeline
Schedule Coordinator
Transcend Dental Heath
09.2024 - 02.2025
Hygiene Coordinator
Vista Ridge Family Dentistry
07.2023 - 08.2024
Coldspring-Oakhurst High School
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