Shilie Mulder
Farmington
Summary
Dedicated professional with strong customer service skills and a commitment to maintaining high standards in hospitality. Proven ability to adapt during peak hours to enhance guest satisfaction and team efficiency.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
7
7
years of professional experience
Work History
Produce Clerk
Smiths Grocery
Kaysville, UT
02.2026 - Current
- Maintained cleanliness and organization of produce displays to enhance customer experience.
- Provided knowledgeable assistance to customers regarding product selection and proper storage methods.
- Collaborated with team members to implement effective merchandising strategies for seasonal produce items.
- Adapted quickly to changing priorities during peak hours, ensuring timely service for customers.
- Checked for outdated and overripe grocery items and removed from inventory.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
Food Runner
Chilis
Layton, UT
08.2025 - 02.2026
- Delivered food and beverages promptly to guests, ensuring accuracy and adherence to restaurant standards.
- Assisted servers in maintaining efficient workflow during peak hours to enhance customer satisfaction.
- Collaborated with kitchen staff to expedite order preparation, improving overall service efficiency.
- Monitored dining area for cleanliness and organization, contributing to a welcoming atmosphere for guests.
- Gained knowledge of menu offerings and promotions, enhancing ability to provide informed recommendations to guests.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Line Cook
Twigs
Farmington, UT
06.2022 - 08.2025
- Prepared and cooked menu items according to established recipes and presentation standards.
- Collaborated with kitchen team to ensure timely meal service during peak hours.
- Maintained cleanliness and organization of workstations, following health and safety regulations.
- Trained new staff on kitchen procedures, equipment usage, and safety protocols.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Food Service Worker
Dickies BBQ
Salt Lake City, UT
07.2021 - 04.2022
- Prepared and assembled food items according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to optimize kitchen workflow and enhance service speed.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Retail Sales Associate
TJ Max
Bountiful, UT
01.2021 - 06.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in merchandise restocking, ensuring organized displays and optimal product availability.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout workflow.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Birthday Party Host
Kangaroo Zoo Utah
North Salt Lake, UT
03.2020 - 09.2020
- Coordinated birthday party activities, ensuring smooth transitions and engagement among participants.
- Cultivated positive relationships with clients through effective communication and personalized service delivery.
- Prepared different foods.
- Cleaned up after birthday party.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
Merchandise Associate
Lagoon
Farmington, UT
03.2019 - 10.2019
- Collaborated with team members to maintain store cleanliness and organization standards.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Created attractive displays to promote items.
- Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
- Organized store merchandise racks by size, style, and color.
Education
GED -
Davis Technical College
Kaysville, UT11.2025
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Shelf stocking
- Food preparation
- Box cutter and pallet jack safety
- Sanitation standards
- Quality control
- Display setup
- Retail merchandising
- Safe food handling
- Honesty and integrity
- Written and oral communication
- Temperature monitoring
- Hospitality service expertise
- Store appearance
- Produce handling
- Friendly and helpful
- Decision-making
- Basic mathematics
- Team cooperation
Timeline
Produce Clerk
Smiths Grocery
02.2026 - Current
Food Runner
Chilis
08.2025 - 02.2026
Line Cook
Twigs
06.2022 - 08.2025
Food Service Worker
Dickies BBQ
07.2021 - 04.2022
Retail Sales Associate
TJ Max
01.2021 - 06.2021
Birthday Party Host
Kangaroo Zoo Utah
03.2020 - 09.2020
Merchandise Associate
Lagoon
03.2019 - 10.2019
GED -
Davis Technical College