Shiloh Rangle
Appleton,WI
Summary
Operations Supervisor with extensive experience in freight management and retail operations. Skilled in optimizing routes, managing diverse teams, and enhancing customer satisfaction. Proven track record of maintaining profitability and implementing safety procedures. Experienced in both frontline management and strategic planning.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Supervisor
TForce Freight
Kaukauna, WI
12.2010 - Current
- Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines
- Develops efficient and productive P&D routes, enhancing service timeliness.
- Manages city and linehaul driver dispatch, ensuring alignment with service standards.
- Schedule employees in accordance with hours planning, the Company's run bid process, and service requirements
- Resolves customer inquiries, improving satisfaction and retention.
- Implements action plans to meet productivity and service targets
- Monitors key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
- Reducing overtime costs by optimizing staffing based on demand patterns.
Beauty Advisor
Kohls
La Crosse, WI
10.2013 - 05.2017
- Customer Service, Consultations, Setting new product, executing visual merchandising per monthly visual book, cleaning and maintaining department, utilizing online trainings to educate myself about new and current products.
- Increased sales, working with other Beauty Advisors to share product knowledge and pass that on to our customers. Trying various brands and products. Communicating to co-workers opinions and product knowledge.
- Customer Service, make-up consultations to customers who requested, Soliciting credit, and email.
- Merchandising new product and older product when it sells down.
Assistant Sales Manager
New York and Company
Appleton, WI
01.2007 - 12.2010
- Ensures daily zone coverage to maximize sales potential
- Implements the visual presentation direction and updates
- Assists in Performance Appraisal process
- Manages approximately 10-15 associates
- Meets payroll goals and all other controllable expenses
- Ensures achievement of store metrics on a consistent basis
- Acting Store Manager for 3 months
Education
High school diploma - undefined
Appleton West High School
12.2000
Skills
- Communication skills
- Operations management
- Freight Management
- Transportation Management
- Customer Satisfaction
- AS400
- Microsoft Word
- Time management
- Microsoft Excel
- Customer service
- Profit & loss
- Team Leadership
- Payroll
- Workday
- Leadership
- Windows
- Team Management
- TMS
- Microsoft Office
- Computer skills
- Safety Compliance
- Logistics
Certification
Driver's License
Timeline
Beauty Advisor
Kohls
10.2013 - 05.2017
Operations Supervisor
TForce Freight
12.2010 - Current
Assistant Sales Manager
New York and Company
01.2007 - 12.2010
High school diploma - undefined
Appleton West High School