Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
Manager
Shiloh Sterling

Shiloh Sterling

San Antonio,TX

Summary

A Military spouse and mother with over 21 years experience in Human Resources, demonstrated administrative management, problem solving skills to achieve project goals, and seeks to bring skills to new position with an organization.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Office Manager

Elysian Fields Day Spa
Paducah, KY
01.2017 - 12.2018
  • Managed budgets, appointment scheduling, employee schedules as well as event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.

Bank Teller

C-Plan Credit Union
Paducah, KY
01.2016 - 01.2018
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reconciled cash drawer and resolved discrepancies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Bank Teller

Wells Fargo
Biloxi, MS
01.2010 - 08.2012
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Reconciled cash drawer and resolved discrepancies.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.

Education

Associate of Science - Science Education

Mississippi Gulf Coast Community College
Biloxi, MS
04.2010 - 04.2012

High School Diploma -

Fort Walton Beach High School
Fort Walton Beach
08.1995 - 06.1999

Skills

    Documentation and control

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Interests

Volunteer kid's swimming coach

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Manager

Elysian Fields Day Spa
01.2017 - 12.2018

Bank Teller

C-Plan Credit Union
01.2016 - 01.2018

Associate of Science - Science Education

Mississippi Gulf Coast Community College
04.2010 - 04.2012

Bank Teller

Wells Fargo
01.2010 - 08.2012

High School Diploma -

Fort Walton Beach High School
08.1995 - 06.1999
Shiloh Sterling