Shiloh Rose Colongon
Davis,CA
Summary
Highly dedicated and dependable undergraduate student at the University of California, Davis (UCD) passionate about studying psychology and human development looking for opportunities to utilize communication and customer service skills to further develop professional skills in the workplace. Exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Party Host/Food Service Worker
CEC Entertainment
06.2021 - 02.2022
- Improved customer satisfaction by providing information about facilities and entertainment operations.
- Taking customer orders in friendly manner and relaying them to kitchen staff
- Handled every aspect of guests' special events, including coordinating food, drinks, and entertainment.
- Organizing entertainment and preparing equipment required for stage shows
- Managed on average 4 parties per day with approximately 10-20 people per party
- Maintained clean, safe, and presentable party rooms with diligent attention to spills, trash, and used dishes.
- Providing customer service for guests and answering incoming phone calls
Publicity Intern
APIQ, University of California
01.2023 - 06.2023
- Assisted in strategic management of social media accounts, creating compelling Instagram content to promote future events
- Responding to DMs from other on-campus organizations
- Compiled and edited photos from club meetings and creating on-demand graphics, diligently created on-demand graphics
- Actively engaged in bi-weekly meetings with board members and interns, collaborating on orchestrating upcoming club activities, and preparing presentation materials and slideshows
- Cultivated inviting atmosphere for both current and prospective club members, fostering meaningful interactions
Education
Bachelor of Science - Psychology, Human Development
University of California, Davis
Davis, CA06.2026
High School Diploma -
Hanover Park High School
East Hanover, NJ06.2022
Skills
- Menu Memorization
- Maintain Food Safety
- Productivity and Efficiency
- Team Oriented
- Suggestive Selling
- Workstation Sanitation
- Schedule Management
- Quality Control
- Fast-Paced Environment
- Complex Problem-Solving
- Multitasking
Certification
Certified ServSafe Food Handler, (4/2022 - Current)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Publicity Intern
APIQ, University of California
01.2023 - 06.2023
Party Host/Food Service Worker
CEC Entertainment
06.2021 - 02.2022
Bachelor of Science - Psychology, Human Development
University of California, Davis
High School Diploma -
Hanover Park High School
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