Shimeka Allen
Chicago,IL
Summary
Motivated Event Manager bringing Ten years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.
Overview
10
10
years of professional experience
Work History
Event Manager
Eataly Usa
Chicago, IL
03.2016 - Current
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Ensured compliance with local liquor laws concerning age restrictions on alcoholic beverages served at events.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests or inquiries made by guests or other employees.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Assisted in setting up banquet tables and chairs for events.
- Provided food, beverage and table service to guests during events.
Shift Manager
KFC Restaurant
Chicago, IL
06.2014 - 09.2016
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Responded quickly and effectively to emergency situations as they arose.
- Inspected work areas regularly for cleanliness and organization standards.
- Taught staff upselling techniques to meet revenue targets.
Education
Business Administration And Management
College of Lake County
Grayslake, IL09-2003
Skills
- Events planning trends
- Food service knowledge
- Supply Management
- Schedule Management
- Quick Learner
- Event Setup and Breakdown
- Food Safety
- Cleaning and sanitizing
- Exceptional customer service
- Conflict resolution abilities
Timeline
Event Manager
Eataly Usa
03.2016 - Current
Shift Manager
KFC Restaurant
06.2014 - 09.2016
Business Administration And Management
College of Lake County
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