Shimiko Pope
Fairview
Summary
Dedicated Patient Care Professional with a strong background in coordinating healthcare services. Expertise in managing patient records and scheduling while facilitating communication between patients and medical staff. Committed to enhancing patient experiences through effective team collaboration and adaptability in dynamic settings.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Eddie Bauer
Troutdale, Oregon
11.2022 - 02.2026
- Led sales team to consistently achieve sales targets through effective strategy and support.
- Developed team goals and monitored progress through weekly meetings and performance reports.
- Cultivated strong relationships with key clients by delivering exceptional service and support.
- Handled opening and closing procedures to support senior managers.
Elderly Caregiver
Sapphire at Liberty Pointe
Gresham, OR
04.2022 - 07.2023
- Monitored health conditions, documenting changes for immediate reporting to nursing staff.
- Assisted elderly residents with daily living activities, ensuring comfort and safety.
- Facilitated social engagement through organized activities, enhancing resident well-being.
- Maintained clean and safe environment by adhering to hygiene protocols and safety standards.
Retail Supervisor
Coach
Troutdale, Oregon
03.2021 - 07.2022
- Upheld store standards for merchandise quality and customer service, swiftly addressing issues to ensure operational consistency.
- Conducted performance evaluations for team members, fostering development through constructive feedback.
- Maintained store cleanliness and organization, enhancing customer shopping experience.
Patient Care Coordinator
Providence Portland Medical Center
Portland, OR
09.2025 - Current
- Coordinated patient appointments, ensuring optimal scheduling and minimizing wait times.
- Communicated effectively with multidisciplinary teams to enhance patient care coordination efforts.
- Assisted patients with insurance verification and eligibility inquiries, streamlining administrative processes.
- Managed patient records using electronic health record systems, ensuring data accuracy and compliance.
Education
Associate in Science (A.S.) - Nursing
Mt. Hood Community College
Gresham, OR09.2026
Skills
- Patient care coordination
- Sales compliance
- Documentation and reporting
- Customer relations
- Team coordination
- Product knowledge
- Housekeeping
- Customer service
- Emotional support
- Client engagement
- Store maintenance
Timeline
Patient Care Coordinator
Providence Portland Medical Center
09.2025 - Current
Sales Supervisor
Eddie Bauer
11.2022 - 02.2026
Elderly Caregiver
Sapphire at Liberty Pointe
04.2022 - 07.2023
Retail Supervisor
Coach
03.2021 - 07.2022
Associate in Science (A.S.) - Nursing
Mt. Hood Community College