Microsoft Outlook, Excel, Word, PowerPoint
Shiminique Harrison
Durham,NC
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
11
11
years of professional experience
Work History
Owner of “ Moanay’s Painting and Decor”
Shiminique Harrison
06.2012 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Employed prompt decision-making and in-depth research to resolve issues.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
Education
Surgical Technology
Wake Technical Community College
Raleigh, NCRussell County High School
Seale, AL05.2019
Skills
- Process Improvement
- Customer Satisfaction
- Cost Analysis and Savings
- New Market Expansions
- Organizational Leadership
- Revenue Stream Development
- Budgeting and Cost Control
- Work Planning and Prioritization
- Strategic Decision-Making
- Vendor Relationship Management
- Driven and Determined
- Professional Networking
- Business Marketing
- Attention to Detail
- Credit Card Transaction Processing
- Microsoft Office
- Billing Document Creation
- Bookkeeping Operations
- Collections and Invoice Processing
- Invoice Balancing
- Online Communication
Timeline
Owner of “ Moanay’s Painting and Decor”
Shiminique Harrison
06.2012 - Current
Surgical Technology
Wake Technical Community College
Russell County High School
Software
Google Docs
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