Shinai Lynch
Bronx,New York
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Strong work ethic and effective communicative skills. Passionate about continuous learning and professional development. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Appliance Sales Specialist
The Home Depot Inc
07.2026 - Current
- Delivered expert appliance recommendations based on customer needs and budget.
- Achieved sales goals through product knowledge and customer engagement.
- Explained appliance features, warranties, financing, and installation services.
- Managed special orders, inventory inquiries, and delivery coordination.
- Resolved customer concerns quickly while providing exceptional service.
- Maintained accurate product displays and department organization.
- Processed sales transactions and orders using POS systems.
- Built strong customer relationships through clear communication and follow-up
Customer Service Representative
The Home Depot Inc
05.2025 - Current
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints and provided effective solutions.
- Developed strong customer relationships to encourage repeat business.
- Ensured store environment remained clean, organized, and welcoming.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Collected deposits or payments and arranged for billing.
SOCIAL MEDIA CONTENT MANAGER
UPSCALE HAIR DESIGN
03.2020 - 06.2024
- Engaged with clientele through social media
- Brainstormed, researched, and contributed content ideas
- Posted daily to capitalize on emerging trends
HAIR SALON RECEPTIONIST
UPSCALE HAIR DESIGN
02.2019 - 03.2020
- Greeted clientele upon arrival with enthusiasm
- Answered clientele questions about services over the telephone and in person
- Booked appointments and organized the salon
- Updated salon records and maintained accurate client information
Education
Bachelor of Education - Early Childhood Education
MERCY UNIVERSITY
DOBBS FERRY, NEW YORK07.2026
HIGH SCHOOL DIPLOMA -
CATHEDRAL HIGH SCHOOL
NEW YORK, NEW YORKSkills
- Poised under pressure
- Attention to detail
- Positive Attitude
- Phone and Email etiquette
- Time Management
- Patience
- Problem solving
- High-energy attitude
- POS systems expert
- Order fulfillment
- Active listening
Hobbies and Interests
- Hiking
- Crocheting
- Language Learning
- Wellness
Timeline
Appliance Sales Specialist
The Home Depot Inc
07.2026 - Current
Customer Service Representative
The Home Depot Inc
05.2025 - Current
SOCIAL MEDIA CONTENT MANAGER
UPSCALE HAIR DESIGN
03.2020 - 06.2024
HAIR SALON RECEPTIONIST
UPSCALE HAIR DESIGN
02.2019 - 03.2020
HIGH SCHOOL DIPLOMA -
CATHEDRAL HIGH SCHOOL
Bachelor of Education - Early Childhood Education
MERCY UNIVERSITY