Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shinell Abrams-James

Brooklyn,NY

Summary

Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives. Passionate about continuous learning and adept at managing change.

Overview

18
18
years of professional experience

Work History

Customer Service Representative

Guywillship
East Orange, NJ
07.2023 - Current
  • Processed and shipped daily online packages efficiently.
  • Generated invoices for customer transactions promptly.
  • Received and updated payments to maintain accurate financial records.

Supervisor: Troy Chapman

Contact +1 862-283-7624.

Data Entry Clerk

Guyana Revenue Authority
Georgetown , Guyana
02.2007 - 12.2010
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Proofread and edited documents to correct errors.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Identified, corrected, and reported data entry errors.
  • Shared incomplete and deficient data sets with supervisors for resolution.
  • Reviewed, corrected or deleted data, verifying customer and account information.

Assistant Accounts Clerk

Cara Investmenst
Georgetown, Guyana
02.2011 - 09.2013
  • Handled daily cash transactions and maintained petty cash fund.
  • Reconciled computer reports with manually maintained ledgers.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Calculated income, insurance and tax deductions.
  • Maintained accurate records of financial transactions.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Managed accounts payable and receivable functions effectively and efficiently.

Assistant Manager

Websource Guyana
Georgetown , Guyana
03.2014 - 12.2019
  • Maintained accurate sales transaction records using point-of-sale systems.
  • Created reports analyzing sales trends, inventory levels, and financial data.
  • Managed customer service inquiries and complaints, ensuring timely resolution.
  • Assisted customers with requests and answered questions to enhance satisfaction.
  • Processed daily online orders, purchases, and sales efficiently.
  • Updated database daily with transaction information for accuracy.

Education

High School Diploma -

Richard Ishmael Secondary School
Guyana
06-2005

Some College (No Degree) - Accounting

Association of Chartered Certified Accountants

Skills

  • Customer service
  • Data analysis
  • Problem resolution
  • Microsoft Office Suite
  • Financial reporting

Timeline

Customer Service Representative

Guywillship
07.2023 - Current

Assistant Manager

Websource Guyana
03.2014 - 12.2019

Assistant Accounts Clerk

Cara Investmenst
02.2011 - 09.2013

Data Entry Clerk

Guyana Revenue Authority
02.2007 - 12.2010

High School Diploma -

Richard Ishmael Secondary School

Some College (No Degree) - Accounting

Association of Chartered Certified Accountants
Shinell Abrams-James
Want your own profile? Build for free at Resume-Now.com