Shinhyun Elaine Lee
Fairfax,VA
Summary
Versatile tech consultant with an educational foundation from GW University's UX/UI design bootcamp. Proficient in design tools like HTML/CSS and Figma, I bring creative problem-solving, collaborative strength, and end-to-end project execution skills. I am eager to leverage my tech expertise to enhance team performance and project outcomes.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
WAEPA- Contract
05.2023 - 08.2023
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Identified opportunities for operational growth and increased efficiencies
- Maintained relationships with vendors and service providers and manage contract and price negotiations
- Balanced insurance invoicing for staff and provided support for transactional activities
- Created and produced the monthly staff newsletter.
HR& Operations Associate
Hatch I.T.
06.2022 - 07.2023
- Collaborated with development team to oversee the technical implementation of the Hatch I.T.'s referral app, ensuring alignment with design specifications and functionality requirements
- Led and collaborated with development team to align app goals with business objectives, ensuring a seamless integration
- Served as the liaison between recruiting team and clients; Collaborated with a diverse portfolio of 10+ clients on a weekly basis to effectively capture their requirements and provide feedback to the recruiting team
- Created a set of guidelines for employee handbook and training manuals following administrative policies
- Conducted comprehensive analysis on the internal recruiting process, identifying inefficiencies and areas for improvement in order to streamline the hiring process
- Analyzed and generated reports using Excel on key hiring metrics, including jobs postings, salaries, new hires
- Presented trends and findings to G-suite for use in strategic decision-making.
Teacher
Columbia Academy
04.2019 - 06.2022
- Initiated and led regular team meetings to discuss challenges, share insights, and collaboratively devise strategies to enhance the overall educational experience
- Created online learning platform for students during the pandemic to ensure seamless transition to online learning
- Integrated technology into lesson plans, leveraging educational apps and online platforms to enhance the learning experience and address evolving educational needs
- Collaborated with parents, administrators, and fellow educators to address academic and behavioral challenges, employing a solution-oriented approach.
I.T. Support Specialist
University of Maryland
01.2015 - 08.2017
- Maintained and documented SOPs, guidance documents, and instructions associated with installation, configuration, testing and troubleshooting of networking solutions
- Provided technical support to users experiencing software and hardware problems, including troubleshooting and problem resolution
- Responded to help desk requests in a timely and professional manner, ensuring customer satisfaction
- Managed and evaluated the functionality and performance of software and classroom technology, including Blackboard, smartboards, and projectors.
Education
UX/UI Bootcamp -
George Washington University
University of Maryland Baltimore County
Skills
- Figma
- HTML
- CSS
- Visual Code
- Github
- Jira
Timeline
Administrative Assistant
WAEPA- Contract
05.2023 - 08.2023
HR& Operations Associate
Hatch I.T.
06.2022 - 07.2023
Teacher
Columbia Academy
04.2019 - 06.2022
I.T. Support Specialist
University of Maryland
01.2015 - 08.2017
UX/UI Bootcamp -
George Washington University
University of Maryland Baltimore County
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