Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Assistant Resident Service Coordinator
Arden Courts Memory Care
03.2023 - Current
Assisted in organizing and overseeing care tracker assignments.
Prepared working papers, reports and supporting documentation for audit findings, As per Facilities polices and procedures.
Delegate tasks and monitor service delivery for Resident Services Supervisors and Resident Caregiver staff
Oversee day to day operations in the absence of the Resident Coordinator and Executive Director.
Assist's with all training , supervising and develop of Services Supervisors and Personal Resident Caregivers.
Assist's with Monthly turn over with Medical Administration records.
Assist's with weekly rounds with Medical Providers as needed.
Establishing and maintaining rapture with families, our communities and outside venders.
Assist's with On-Site Clinical consultations for potential future residents.
Licensed Practical Nurse
Milestone Staffing , Intely Care
03.2019 - 02.2023
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Obtained patient vital signs and input/output measurements from inpatients.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients
Clinical Nurse Liaison /Licensed Practical Nurse
The Gardens, Easton Health and Rehab
08.2014 - 04.2019
Sales Calls and marketing
Establishing relationships with hospitals, local doctors offices, home care, Area on Ageing and community accounts
On-siting and clinically assessing patient's for potential admissions into our facilities
Touring families and preparing them for admission into our facilities
Obtaining Pre Authorizations through insurances
Admitting new residents and readmissions
Completing admission paperwork with family as well as assisting with discharge planning and post discharge calls
Assist building with preparation for annual state survey
Assisting physicians during weekly rounds
Assigning and delegating duties to non-licensed nursing staff
Data entry for medical administration orders
Working with on-call doctors through a tela- medicine program.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Educated family members and caregivers on patient care instructions.
Interim - unit manager for vacations and emergency call off's
Certified Nursing Assistant
Westminster Village
06.2012 - 01.2015
Administer bedside or personal care, such as ambulation or personal hygiene assistance
Experience with Alzheimer's and Dementia patients in a secured unit
Certified Nursing Assistant
Manor Care
08.2011 - 08.2014
Administer bedside or personal care, such as ambulation or personal hygiene assistance
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Personal Care Assistant
Wesley Enhanced
09.2010 - 11.2010
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Inoculator Technician
Manpower
11.2009 - 05.2010
Candled embryos for production
Organized work to meet demanding production goals.
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Inspected final products to assess compliance with quality standards and established tolerances.
Education
Associate of Science - Nursing Practice
Jet Mapp School of Nursing
Miami Gardens, FL
09.2023
Nursing Diploma - Nursing Practice
Lincoln Technical Institute
Allentown, PA
07.2014
Updated SNF,Dementia, and Abuse CCU'S -
Certified Nursing Certificate Department Of Welfare Practical Nursing License - undefined
Skills
Multi-Tasking and Prioritization
Operational Standards
Government Regulations
Service Coordination
Program Follow-Up and Assessment
Interdisciplinary Care
Telephone Communication
Analytical and Critical Thinking
Client Advocacy
Administrative Management
Customer Service
Timeline
Assistant Resident Service Coordinator
Arden Courts Memory Care
03.2023 - Current
Licensed Practical Nurse
Milestone Staffing , Intely Care
03.2019 - 02.2023
Clinical Nurse Liaison /Licensed Practical Nurse
The Gardens, Easton Health and Rehab
08.2014 - 04.2019
Certified Nursing Assistant
Westminster Village
06.2012 - 01.2015
Certified Nursing Assistant
Manor Care
08.2011 - 08.2014
Personal Care Assistant
Wesley Enhanced
09.2010 - 11.2010
Inoculator Technician
Manpower
11.2009 - 05.2010
Associate of Science - Nursing Practice
Jet Mapp School of Nursing
Nursing Diploma - Nursing Practice
Lincoln Technical Institute
Updated SNF,Dementia, and Abuse CCU'S -
Certified Nursing Certificate Department Of Welfare Practical Nursing License - undefined