SHINQUE MYERS
Georgetown
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
12
12
years of professional experience
2026
2026
years of post-secondary education
Work History
Admininstrative Specialist II
South Carolina Office of Mental Health
Georgetown
02.2024 - Current
- Provide front-line client support in person and by phone; screen applicants, triage inquiries, make referrals, and resolve service questions while strictly adhering to HIPAA and Medicaid confidentiality rules
- Support eligibility staff by reviewing applications for completeness, resolving documentation issues, and improving case-processing efficiency
- Manage electronic records: accurately scan and index files into OnBase with correct county metadata, route and virtually print faxes, and maintain audit-ready filing systems
- Prepare requested reports, maintain inventory of supplies/forms, process incoming/outgoing mail, and coordinate inter-office deliveries to ensure smooth daily operations
- Participate in emergency preparedness duties, attend required trainings, maintain schedules, and perform additional administrative tasks as assigned
Business Office Manager
South Island Assisted Living
Georgetown
09.2014 - 02.2024
- Managed business office operations, including billing, payroll, and administrative quality improvements; entered patient billing into EMR and coordinated with the Reimbursement team
- Handled vendor, resolved phone/IT issues, and managed the on-call answering service
- Maintained agency manuals, tracked contract renewals, and supported the Executive Director with regular reports
- Procurement and inventory of medical and office supplies and ordered approved marketing collateral
- Led recruitment activities-interviewing candidates and conducting orientation/onboarding for new hires to ensure smooth integration and adherence to agency policies and procedures
Education
Master - Health Administration/Business Management
University Of Phoenix
Phoenix, AZ 03.2026 - 04.2026
Bachelor of Science - Health Management
University of Phoenix
Phoenix, AZ 05.2023 - 10.2025
AS - Health Science: Medical Administrative Assistant
Ultimate Medical Academy
United StatesSkills
- HIPAA & PHI
- Workflow Optimization
- EHR/EMR Systems
- Operational Reporting
- Team Leadership
- Advanced MS office suite
- Customer service
- Coordination
- Professional communication
Personal Information
Title: Admininstrative Specialist II
Timeline
Master - Health Administration/Business Management
University Of Phoenix
03.2026 - 04.2026
Admininstrative Specialist II
South Carolina Office of Mental Health
02.2024 - Current
Bachelor of Science - Health Management
University of Phoenix
05.2023 - 10.2025
Business Office Manager
South Island Assisted Living
09.2014 - 02.2024
AS - Health Science: Medical Administrative Assistant
Ultimate Medical Academy