Shiraz Rawasia
Lawrenceville,GA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
16
16
years of professional experience
Work History
Auto Sales Representative
Versatile Cars Alpharetta
11.2022 - 05.2024
- Responded to customer enquiries via telephone and email.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
Gas Station Owner
Majik Store Market
03.2015 - 03.2022
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Assessed income and expenses and adapted plans to improve profit levels.
Owner/Sales Manager
VS Shades & Gifts
06.2008 - 01.2014
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
James Madison High School
Norcross05.1999
Skills
- Goal-Oriented
- Market awareness
- Issue Resolution
- Customer Relationship Management
- Sales Conversion
- Goal Setting
- Email and Telephone Etiquette
- Customer Service
- Persuasive communication style
- Follow-up skills
- Conflict Mediation
- Sales closing
- Aftermarket products
- Explaining Service Options
- Friendly and Enthusiastic
Languages
English
Native or Bilingual
Urdu
Full Professional
Bengali
Professional Working
Timeline
Auto Sales Representative
Versatile Cars Alpharetta
11.2022 - 05.2024
Gas Station Owner
Majik Store Market
03.2015 - 03.2022
Owner/Sales Manager
VS Shades & Gifts
06.2008 - 01.2014
High School Diploma -
James Madison High School