Professional Summary
Overview
Work History
Education
Skills
Timeline

Shiri Raker

Digestive Disease Clinic
Monticello,FL
22
years of professional experience

Detail-oriented records professional with 15+ years of experience in filing systems, electronic archiving, data entry, and information retrieval. Known for accuracy, reliability, and HIPAA-compliant recordkeeping.

Work History

Records Clerk

7 Years 3 Months
Digestive Disease Clinic | 07.2019 - Current
  • Processed medical chart requests while safeguarding HIPAA compliance and confidentiality requirements.
  • Reviewed records for completeness, correcting discrepancies before chart submission or archiving.
  • Maintained patient records, ensuring accurate filing, indexing, and retrieval for clinical staff.
  • Scanned, organized, and updated documents in EHR systems for timely provider access.
  • Maintained accuracy of records by verifying the the accuracy of data in records.
  • Updated records with new information.
  • Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.

911 Dispatcher

6 Months
Consolidated Dispatch Agency | 01.2019 - 07.2019
  • Answered emergency calls, gathered critical information, and dispatched police, fire, and EMS units using CAD systems.
  • Prioritized incoming incidents, maintained caller control, and relayed accurate updates to field responders.
  • Monitored radio traffic, tracked unit status, and coordinated multi-agency response during high-volume events.
  • Entered incident details into records systems, ensuring accurate documentation and timely call processing.
  • Verified location, caller, and hazard information before transmitting clear instructions to first responders.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Answered calls from automatic routing system and took basic information from callers.

Lunch Lady

8 Years 5 Months
Florida State University School | 08.2010 - 01.2019
  • Coordinated meal service flow, reducing delays during busy lunch periods.
  • Monitored food temperatures and sanitation practices to maintain compliance with health regulations.
  • Portioned meals accurately according to USDA guidelines and dietary requirements.
  • Prepared breakfast and lunch service following cafeteria menus and food safety standards.
  • Cleaned kitchen equipment, serving lines, and work areas to support safe operations.
  • Replenished food, supplies, and utensils to maintain continuous cafeteria readiness.
  • Trained new cafeteria staff on serving procedures, sanitation, and daily routines.
  • Improved meal quality by preparing fresh, nutritious lunches daily.
  • Provided friendly, attentive service to ensure a positive dining experience for all students.
  • Assisted in menu planning to accommodate students with dietary restrictions and allergies.

Child Care Center Teacher

6 Years
Noah's Ark | 08.2004 - 08.2010
  • Planned developmentally appropriate activities supporting social, emotional, cognitive, and physical growth.
  • Supervised children during classroom, outdoor, and transition activities to maintain safe routines.
  • Communicated regularly with parents regarding progress, behavior, and classroom expectations.
  • Maintained accurate daily records for attendance, meals, naps, and developmental observations.
  • Implemented behavior guidance strategies promoting positive interactions and respectful classroom management.
  • Prepared classroom materials and learning centers to support engaging instruction and organization.
  • Engaged with children on an individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Education

High School Diploma

Jackson County Adult School | Marianna, FL

Skills

Filing systems
Filing systems expertise
Indexing documents
Data analysis
Document scanning
Clerical tasks
Data entry
File organization
Information retrieval
Filing system organization
Clerical skills
Numeracy skills
Dependable and responsible
Dependability

Timeline

Records Clerk

Digestive Disease Clinic
07.2019 - CurrentRead More

911 Dispatcher

Consolidated Dispatch Agency
01.2019 - 07.2019Read More

Lunch Lady

Florida State University School
08.2010 - 01.2019Read More

Child Care Center Teacher

Noah's Ark
08.2004 - 08.2010Read More

Jackson County Adult School

High School Diploma
Read More
Shiri Raker