Shirin Sharmin
Torrance,California
Summary
Dynamic security professional with a proven track record at Cornerstone Protective Services, adept in incident reporting and cultivating welcoming environments. Demonstrated ability to act swiftly in emergencies, enhancing safety and customer satisfaction. Skilled in report writing and fostering positive relationships, ensuring seamless operations and proactive conflict resolution.
Developed strong interpersonal and problem-solving skills in fast-paced airline environment, excelling in customer interactions and conflict resolution. Adaptable and quick to learn new processes, seeking to transition into new field where these skills are valued. Committed to delivering exceptional service and ensuring positive outcomes in any professional setting.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Cornerstone Protective Services
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Caregiver
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Airline Passenger Assistant
ABM Industries
10.2024 - Current
- Streamlined gate operations through timely coordination of wheelchair services and other required equipment.
- Prevented potential conflicts or issues among passengers by remaining attentive to their needs and proactively addressing concerns before they escalated.
Sales Associate
7-11 Convenience Store
10.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate of Business - Few Course
International American University
Los Angeles, CAESL Course - English-as-a-Second-Language Education
Los Angeles City College
Los Angeles, CA03-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Airline Passenger Assistant
ABM Industries
10.2024 - Current
Sales Associate
7-11 Convenience Store
10.2022 - 11.2022
Security Officer
Cornerstone Protective Services
Caregiver
Certificate of Business - Few Course
International American University
ESL Course - English-as-a-Second-Language Education
Los Angeles City College
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