Shirin Singh
Martin Coast Center Rehabilitation and Healthcare
West Palm Beach,FL
9
years of professional experience
Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering a supportive environment.
Work History
Social Worker
2 Months- Facilitated client assessments to identify needs and develop tailored intervention plans.
- Coordinated multidisciplinary team meetings to ensure comprehensive service delivery.
- Advocated for clients' rights and access to resources within community services.
- Implemented evidence-based practices to enhance service effectiveness and client satisfaction.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
Social Service Assistant
5 Months- Supported clients in daily living activities, fostering a safe and nurturing environment.
- Assessed client progress regularly, delivering insights to management for informed evaluations.
- Developed and implemented individualized care plans addressing specific client needs.
- Provided direct support to clients by assisting with daily living activities and ensuring a safe and supportive environment.
Cashier/Customer Service
4 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing customer satisfaction.
- Processed transactions using point-of-sale systems, ensuring accurate cash handling and effective inventory tracking.
- Maintained clean, organized checkout area to create a welcoming shopping environment for customers.
- Collaborated with team members to replenish stock and arrange merchandise displays, enhancing store appearance and supporting sales growth.
Social Worker
1 Year 1 Month- Guided clients in navigating social services and accessing community resources to enhance overall well-being.
- Collaborated with multidisciplinary teams to coordinate care and ensure comprehensive support for clients.
- Assisted clients in navigating social services and accessing community resources to improve their overall well-being.
- Informed clients of their rights and available resources within social services framework to empower informed decision-making.
Social Services Assistant
1 Year 10 Months- Supported individuals and families in navigating and accessing vital social services resources.
- Utilized case management software to track client interactions and service outcomes efficiently.
- Participated in community events to raise awareness of resources and services for underserved populations.
- Tracked client interactions and service outcomes using case management software to enhance service delivery.
Customer Service Cashier
8 Months- Generated daily sales reports to identify performance trends, informing future sales strategies.
- Utilized CRM software to enhance tracking of customer interactions, resulting in improved service delivery.
- Processed returns and exchanges per store policy, contributing to overall customer satisfaction.
- Generated daily sales reports to track performance and identify trends for future strategies.
Gym Cleaner
1 Year 9 Months- Maintained cleanliness and organization of gym facilities, upholding hygiene standards to improve member satisfaction.
- Conducted routine inspections of equipment and facilities, addressing maintenance needs promptly to ensure operational safety.
- Conducted deep cleaning sessions during off-peak hours to minimize disruption to gym operations.
- Performed deep cleaning sessions during off-peak hours to reduce disruption to gym activities.
Case Manager
10 Months- Developed and implemented individualized care plans for clients, ensuring alignment with their specific needs and goals.
- Conducted comprehensive assessments to evaluate client progress and identify specific improvement areas.
- Conducted follow-up evaluations to assess intervention effectiveness and adjust strategies.
- Facilitated communication between clients and healthcare providers to ensure cohesive care and promptly address concerns.
Education
Bachelor of Science (BS) - Sociology
Master of Science - Social Work
Skills
Care Planning - Expert
Crisis Intervention
Client Advocacy - Expert
Case management
Resource Coordination
Cultural Competence
Client support
Team Collaboration
Active listening
Compassion - Expert
Customer Service - Expert
Crisis intervention
Accomplishments
- Demonstrated outstanding case management and dedication to clients as evidenced by repeated promotions throughout tenure.
Timeline
Social Worker
West Delray Nursing and Rehab Center
06.2026 - CurrentRead More
Social Service Assistant
Martin Coast Center Rehabilitation and Healthcare
03.2026 - CurrentRead More
Cashier/Customer Service
Lowe's Home Improvement
12.2025 - 04.2026Read More
Social Worker
Lakeside Health Center
01.2025 - 02.2026Read More
Social Services Assistant
Royal Palm Beach Health And Rehabilitation Center
03.2023 - 01.2025Read More
Customer Service Cashier
Home Depot
01.2023 - 09.2023Read More
Gym Cleaner
LA Fitness
08.2019 - 05.2021Read More
Case Manager
Bo Robinson Assessment And Treatment Center
07.2017 - 05.2018Read More
William Paterson University Of New Jersey
Bachelor of Science (BS) from Sociology
Read More
Capella Univerisity
Master of Science from Social Work
Read More