Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirleen Heyliger

Per Diem Typist (Administrative Asst.)
Mount Vernon,NY

Summary

Per Diem Typist supporting school administration with typing, document formatting, and official correspondence. Produces reports, letters, and school records with accuracy while keeping filing and document management organized. Helps office operations move quickly by handling clerical requests and maintaining clear, current records.

Overview

20
20
years of professional experience

Work History

Per Diem Typist

City of Mount Vernon Board of Education
Mount Vernon, NY
01.2026 - Current
  • Provided administrative and typing support to enhance efficiency of school administration and staff.
  • Provide administrative and typing support to school administration and staff.
  • Maintained accurate records and facilitated document management and filing for streamlined access.
  • Supported office operations by executing clerical tasks and addressing administrative requests.

Senior Executive Assistant

Citigroup
New York, NY
01.2023 - 01.2025
  • Coordinated calendars and schedules for three executives, facilitating timely meetings and enhancing overall operational efficiency.
  • Provided seamless backup support to executives, maintaining workflow continuity during absences.
  • Oversaw expense reporting and invoice processing with accuracy and compliance.
  • Maintained and updated EUC Governance Team distribution lists for effective communication.
  • Supported three executives in cross-functional projects, fostering collaboration and contributing to successful project outcomes.

Executive Assistant

Montefiore Medical Center
Yonkers, NY
01.2022 - 01.2023
  • Assisted four IT Directors with critical administrative and operational tasks to enhance departmental efficiency.
  • Prepared and distributed weekly reports for the Senior Regional Director.
  • Coordinated meetings with Senior Managers and Doctors for new system rollouts.
  • Coordinated meetings with Senior Managers and Doctors, facilitating successful new system rollouts.
  • Streamlined communication and scheduling across multiple locations to improve operational flow.

Legal Exective Assistant

The Good Kind Group (GIC)
New York, NY
01.2021 - 01.2022
  • Assisted Senior Vice President of Legal Department with critical administrative tasks to ensure smooth operations.
  • Coordinated executive calendars and managed electronic filing systems for improved document accessibility.
  • Compiled and distributed quarterly reports for legal team to facilitate informed decision-making.
  • Streamlined document organization to enhance efficiency and compliance.

Executive Assistant

Credit Sussie
New York, NY
01.2019 - 01.2021
  • Supported Group Head of NFRM by managing daily operations and streamlining communications.
  • Screened high-volume calls, coordinated calendars, and scheduled key meetings.
  • Coordinated domestic and international travel, conferences, and corporate events to ensure smooth logistics.
  • Managed correspondence, reports, invoices, and office setup for efficiency.
  • Oversaw correspondence, reports, invoices, and office setup to enhance operational efficiency.

Executive Assistant for CCAR Finance

Deutsche Bank
New York, NY
01.2015 - 01.2018
  • Delivered administrative support to Managing Director of CCAR and finance teams, enhancing operational efficiency for senior executives.
  • Coordinated CCAR reporting processes for monthly, quarterly, mid-cycle, and annual filings, ensuring compliance and timely submissions.
  • Coordinated executive calendars, travel, meetings, and high-level stakeholder engagements.
  • Handled financial research, confidential document management, and regulatory reporting.
  • Streamlined expense processing, vendor contracts, and onboarding for new employees, facilitating seamless operations.

Executive Assistant

Citigroup
New York, NY
01.2014 - 01.2015
  • Provided executive support to three Managing Directors, three Directors, two Senior Vice Presidents, and four Vice Presidents.
  • Coordinated appointment calendars, travel arrangements, and meeting logistics to ensure efficient executive schedules.
  • Facilitated processing of expense reports, invoices, and vendor payments via Concur for timely financial management.
  • Developed Excel reports, PowerPoint presentations, and print materials for executives to support informed decision-making.
  • Oversaw onboarding, office management, and stakeholder coordination for seamless operations.
  • Russell Tobin Agency

Executive Assistant

Barclays Global Investment Bank
New York, NY
01.2013 - 01.2013
  • Provided administrative support to Managing Directors and teams, enhancing operational efficiency.
  • Managed appointment calendars and coordinated domestic/international travel.
  • Managed processing of expenses and invoices through Concur, ensuring timely and accurate financial records.
  • Prepared reports, presentations, and meeting materials for leadership.
  • Created reports, presentations, and meeting materials for leadership, facilitating informed decision-making.
  • Russell Tobin Agency

Administrative Assistant

Girls Preparatory Charter School of NY
New York, NY
01.2011 - 01.2013
  • Provided executive administrative support to the Principal and Dean of Student Affairs.
  • Managed high-volume calls, providing timely assistance to students, parents, teachers, and administrators.
  • Drafted correspondence, maintained confidential records, and prepared meeting materials.
  • Oversaw daily office operations, event planning, and equipment maintenance to support smooth functioning of administrative tasks.
  • Coordinated graduation planning and special events, enhancing student engagement and support activities.

Executive Assistant

American Express
New York, NY
01.2007 - 01.2009
  • Assisted HR Vice President of International Benefits and Welfare with critical administrative support to ensure efficient operations.
  • Prepared and distributed correspondence, reports, presentations, contracts, and budgets.
  • Facilitated processing of travel reimbursements, entertainment expenses, and invoice payments, streamlining financial operations.
  • Maintained personnel records, tracked attendance, assisted with new hire onboarding, and screened candidates.
  • Managed personnel records, tracked attendance, supported new hire onboarding, and screened candidates to enhance recruitment efficiency.

Education

Human Resources Management

Strayer University
Herndon, VA

Executive Assistant Certificate - Executive Assistant

Katherine Gibbs
New York, NY

Business Administration Coursework

Bronx Community College
Bronx, NY

Skills

  • Executive calendar management
  • Travel & expense coordination
  • Confidential communications
  • Office administration
  • Meeting logistics
  • Financial reporting
  • Vendor liaison
  • Document control
  • Report preparation
  • Office process improvement

Timeline

Per Diem Typist

City of Mount Vernon Board of Education
01.2026 - Current

Senior Executive Assistant

Citigroup
01.2023 - 01.2025

Executive Assistant

Montefiore Medical Center
01.2022 - 01.2023

Legal Exective Assistant

The Good Kind Group (GIC)
01.2021 - 01.2022

Executive Assistant

Credit Sussie
01.2019 - 01.2021

Executive Assistant for CCAR Finance

Deutsche Bank
01.2015 - 01.2018

Executive Assistant

Citigroup
01.2014 - 01.2015

Executive Assistant

Barclays Global Investment Bank
01.2013 - 01.2013

Administrative Assistant

Girls Preparatory Charter School of NY
01.2011 - 01.2013

Executive Assistant

American Express
01.2007 - 01.2009

Business Administration Coursework

Bronx Community College

Executive Assistant Certificate - Executive Assistant

Katherine Gibbs

Human Resources Management

Strayer University
Shirleen HeyligerPer Diem Typist (Administrative Asst.)