Shirley Alecio
Los Angeles,CA
Summary
Dedicated and detail-oriented Phlebotomist with a profound commitment to delivering exceptional patient care and upholding laboratory excellence. Eagerly pursuing a role that allows me to harness my outstanding venipuncture abilities, comprehensive understanding of blood collection protocols, and compassionate approach to enhance a leading healthcare team. Focused on fostering a safe, hygienic environment, while ensuring precision in specimen collection and fostering positive patient interactions. Aiming to secure a position that enables me to leverage my strong communication, leadership, and advanced phlebotomy skills to their fullest potential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
Amicis Research Center
02.2025 - Current
- Achieved successful blood collection outcomes through proficient execution of venipuncture procedures. Enhanced patient satisfaction by providing compassionate care during blood draws. Contributed to overall healthcare quality by ensuring proper blood sample handling.
- Monitored patient conditions and collaborated with healthcare teams to provide effective care solutions.
- Achieved accurate labeling of blood samples for testing. Streamlined preparation processes for urine and stool samples, enhancing collection efficiency.
- Facilitated successful patient enrollment and informed consent processes, contributing to improved participant retention. Achieved accurate data entry, enhancing overall data integrity and supporting research objectives.
Phlebotomist
Northridge Clinical Trials
Northridge, CA
10.2023 - 02.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Administered venipuncture techniques to obtain blood specimens while adhering to safety protocols.
CSR (Customer Service Representative)
Team Rooter Plumbing
Sun Valley
09.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
After School Instructor
Woodcraft Rangers
Los Angeles
08.2021 - 09.2022
- Guided young children from TK-Kindergarten
- Conducted educational activities to engage students in learning.
- Encouraged positive behavior among the children under my care.
- Monitored student progress and assisted students and teachers with resolving problems.
- Administered assessments to measure academic growth
- Supervised and engaged group leaders to ensure program activities were culturally relevant, developmentally appropriate and consistent with organizational learning values.
Education
No Degree - Phlebotomy I
Los Angeles Career College
Northridge, CAHigh School Diploma - undefined
Birmingham Community Charter High School
06.2021
Skills
- Crafted compelling presentations and speeches to enhance audience understanding and support organizational goals
- Resolved customer issues and inquiries through proficient bilingual communication in Spanish and English, fostering satisfaction and loyalty
- Developed and maintained efficient timelines for project completion
- Applied resourcefulness to identify innovative solutions and overcome challenges in projects
- Monitored and enforced proper techniques for blood specimen collection and chain of custody to uphold quality assurance
- Maintained meticulous attention to detail while entering data into systems, enhancing overall data quality
- Implemented systematic organization of labels and tasks to facilitate on-time delivery of projects
- Performed venipuncture and capillary collection techniques to obtain blood specimens for laboratory analysis
Certification
- Clinical Training Site - Mission Community Hospital (91304) Supervisor- Jose Magpantay, MT,CLS Total Hours Completed- 40 Hours May 2023 to June 2023
- Los Angeles Career College - BLS Certification May 2023
Timeline
Laboratory Assistant
Amicis Research Center
02.2025 - Current
Phlebotomist
Northridge Clinical Trials
10.2023 - 02.2025
CSR (Customer Service Representative)
Team Rooter Plumbing
09.2022 - 08.2023
After School Instructor
Woodcraft Rangers
08.2021 - 09.2022
High School Diploma - undefined
Birmingham Community Charter High School
No Degree - Phlebotomy I
Los Angeles Career College