Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Shirley Cardenas

Omaha,NE

Summary

Dedicated and dependable, with experience in managing high-pressure work environments. Skilled in customer service, administrative tasks, and maintaining workplace safety and cleanliness. Proven track record of assisting colleagues and contributing to business success. Strong communication skills and unwavering reliability. Eager to expand knowledge and skill set.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Union Sports Bar
Omaha, NE
02.2023 - Current
  • Provide professional, responsive, beverage and food service to members and guests.
  • Demonstrate complete and accurate knowledge of the full menu, wine and drink list, food menu, dessert menu and specials
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, ice swizzle, napkins, straws, etc.
  • Maintain a safe and clean bar environment - ensure all glassware and machines are clean, all surfaces are wiped and all equipment is shut off at shift end

Machine Operator

BD (Beckton Dickinson and Company)
Columbus, NE
07.2022 - 02.2023
  • Make decisions regarding the set up and operations of a variety of production equipment, including automated machine processes and controls to perform routine assembly-line production functions of filling, packing, assembling, labeling and inspecting
  • Identifies the need for minor equipment repairs
  • Ensures accurate documentation of all relevant quality, safety, and maintenance documents. Identifies, troubleshoots, and resolves basic issues associated with the machine performance and/or product quality.
  • Uses independent judgment in troubleshooting and problem solving under general supervision
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations

Customer Service Representative

Good Neighbor Health Clinic
Columbus, NE
08.2019 - 06.2022
  • Answering phones to respond to all inquiries made by patients, insurance companies and other medical facilities
  • Re-scheduling patient appointments as required via telephone calls and written notification to patients.
  • Taking clear and accurate messages on behalf of other departments and patients.
  • Accurately convert written material from spanish to english, while maintaining the original text's meaning, style and structure.
  • Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.

Education

High School Diploma -

Columbus High School
Columbus
05-2019

Skills

  • Communication skills
  • Time management
  • Interpersonal skills
  • Organization
  • Enthusiastic
  • Fast-paced work

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server/Bartender

Union Sports Bar
02.2023 - Current

Machine Operator

BD (Beckton Dickinson and Company)
07.2022 - 02.2023

Customer Service Representative

Good Neighbor Health Clinic
08.2019 - 06.2022

High School Diploma -

Columbus High School

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