Shirley Dupont
Lithia,FL
Summary
Dedicated Pharmacy Technician with proven problem-solving skills at Publix, enhancing workflow and ensuring patient confidentiality. Expert in medication dispensing and inventory management, consistently achieving high accuracy in prescription preparation. Strong team collaborator, adept at resolving customer issues and optimizing pharmacy operations to improve service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nursing Student
Hillsborough Community College-SouthShore Campus
01.2024 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Worked alongside experienced nursing professionals to learn new procedures.
- Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Pharmacy Technician
Publix
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Customer Service Cashier
Publix
04.2020 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Science - Nursing
Hillsborough Community College
Tampa, FL05-2026
High School Diploma -
Newsome High School
Lithia, FL05-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Resolving customer issues
- Attention to detail
- Patient profile setup
Certification
- Basic Life Support/CPR Certified
Timeline
Nursing Student
Hillsborough Community College-SouthShore Campus
01.2024 - Current
Pharmacy Technician
Publix
12.2023 - Current
Customer Service Cashier
Publix
04.2020 - 12.2023
Associate of Science - Nursing
Hillsborough Community College
High School Diploma -
Newsome High School
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