Shirley Hurtado
Haskell
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service
Fire Roasted Restaurant
09.2022 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Experienced in money-handling in the cashier front.
- Enhanced customer satisfaction by providing timely and accurate attention when servicing.
Housekeeping Cleaner Part Time
Private Practice
09.2022 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Real Estate Agent
Alpha Builders
10.2015 - 09.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Negotiated, facilitated, and managed real estate transactions.
Federal Sales Associate
National Telecommunications Corporation
06.2003 - 08.2015
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Financial Engineerinng
Universidad Cooperativa De Colombia Del Ecuador
Quito, Ecuador07.2000
Bachelor of Arts - Financial Engineering
Universidad Central Del Ecuador
Quito, Ecuador07.1999
Skills
- Integrity and Leadership
- Native Spanish Language
- Reliable Work Ethics
- Intermediate In Reading, Speaking, and Writing English
Certification
- Caregiver Certification #1342585 by Caregiver Training University September 2024.
- Caregiving for the Elderly Certification by Aprende Institute February 2024.
- Caregiver for Children Certification by Aprende Institute February 2024.
Timeline
Customer Service
Fire Roasted Restaurant
09.2022 - Current
Housekeeping Cleaner Part Time
Private Practice
09.2022 - Current
Real Estate Agent
Alpha Builders
10.2015 - 09.2021
Federal Sales Associate
National Telecommunications Corporation
06.2003 - 08.2015
- Caregiver Certification #1342585 by Caregiver Training University September 2024.
- Caregiving for the Elderly Certification by Aprende Institute February 2024.
- Caregiver for Children Certification by Aprende Institute February 2024.
Bachelor of Arts - Financial Engineerinng
Universidad Cooperativa De Colombia Del Ecuador
Bachelor of Arts - Financial Engineering
Universidad Central Del Ecuador
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